About Citadel & Roofing Solar
Citadel & Roofing Solar has over 30 years of experience in roofing, solar, and energy storage, specializing in solar system installations, energy storage solutions, and roofing tailored to individual needs. Recognized as the "2022 Solar Installer of the Year" and "2023 Solar Installer of the Year," the company prides itself on its exceptional in-house team that delivers high-quality materials and services to customers in California. Many customers praise Citadel's strong communication and customer service. The team is known for a smooth installation process and professionalism. When minor issues arise, Citadel responds quickly and effectively. The company also supports customers with processes like the SGIP, helping them obtain rebates and incentives. Clients have expressed their satisfaction with project coordinators, who provide timely updates and friendly assistance throughout the process. The employees are courteous and professional, contributing to a positive overall experience. Recent reviews highlight helpful staff members like Brandi and Christin, who assist with solar purchases, and Roy F, whose team works carefully during installations. Customers appreciate the value of their solar systems and the addition of batteries and critter guards, with many planning to use Citadel again for future solar projects. With a reputation for reliability, responsiveness, and dedication to customer satisfaction, Citadel & Roofing Solar remains a top choice for roofing and solar needs.
We just had Citadel do an installation of an Enphase Battery, to go with the Solar installation they had done earlier. The process was very well organized and thorough.
We had Liam Smith walk us through our battery options, and help figure out what would work for us. And then we had Ashley Jensen coordinating the dates for the site visits, inspections, installations, and approvals. After some testing, it looks like we're in shape to handle blackouts and brownouts in the summer coming.
I really must call out how thorough and professional the crew has been in the process, especially Ashley. We were kept apprised of the schedules, including lead times for inspections....read full review
When I moved to Fairfield in 2018 I didn't know about Citadel. I had another company install solar panels, but that company went bankrupt. My inverter gave up within a year and luckily I found Citadel Roofing and Solar. Leslie responded to my inquiry, got my a replacement inverter from Solaredge and had it installed. Then it happened again, and Leslie delivered one more time. So, it was a no-brainer that once I decided to get backup batteries, I turned to Citadel. The whole process was painless, they were on top of things from the beginning, despite being swamped with demands for new installs. Ashley was my main contact and she was super responsive, gave me timely updates....read full review
I could not have been more pleased with the workmanship, professionalism and project management. All of the folks working on my home were employees with supervisors on site---no sub-contractors. Very easy to work with from start to finish. The Supervisors give you their personal cell numbers. I recommend letting them do your roof first ---then instal solar. It makes for a seamless install. Very High tech but also very High Touch in regards to customer service. Shout out to Ashley, Holly, Kathleen, Veronica Nicole and Juan