I am giving 5 stars to a senior banker named Linh Hoang. My friend has Parkinson's and needs extra help so going into resolve problems at the bank is not how we wanted to spend our time. Mr. Hoang was courteous, professional, and even more importantly kind. The highest compliment I can give, give to Mr. Linh Hoang. He treated my friend the way that he would want someone to treat his mother. Thank you Mr. Hoang.
January 2024
I came to deposit my check. There was no line. And they were quick to get it done. No hassle and quick. I would have to come back here more often. Unlike other banks. I could imagine if it was busy the parking would be a problem. That's the only downside I see
September 2023
I had an excellent service at Bank of America branch (2925 Scott Blvd, Santa Clara, CA 95054). The customer service lady that helped me, Mariam Hendi, was so courteous, patient and gentle. I went there to deal with my deceased wife accounts. The process was very lengthy and it had to be done in two different visits. She was the one who helped me in both times. If I have any other business at BOA I would go to that branch and that customer service lady, Maryam Hendi.
I am giving 5 stars to a senior banker named Linh Hoang. My friend has Parkinson's and needs extra help so going into resolve problems at the bank is not how we wanted to spend our time. Mr. Hoang was courteous, professional, and even more importantly kind. The highest compliment I can give, give to Mr. Linh Hoang. He treated my friend the way that he would want someone to treat his mother. Thank you Mr. Hoang.
I came to deposit my check. There was no line. And they were quick to get it done. No hassle and quick. I would have to come back here more often. Unlike other banks. I could imagine if it was busy the parking would be a problem. That's the only downside I see
I had an excellent service at Bank of America branch (2925 Scott Blvd, Santa Clara, CA 95054). The customer service lady that helped me, Mariam Hendi, was so courteous, patient and gentle. I went there to deal with my deceased wife accounts. The process was very lengthy and it had to be done in two different visits. She was the one who helped me in both times. If I have any other business at BOA I would go to that branch and that customer service lady, Maryam Hendi.