The same day the refrigerator that was delivered, I rolled it five feet away to a different spot. I called and left messages about the dings & dents on the door but never got a reply for over a week! They said they don't sell damaged units and that I must have done it! And that I waited two weeks to call them! That is a lie. It took them two weeks to get back to me! They lied to cover their incompetence then, put the blame on me! Very sleezie! I won't go back there again!
December 2022
BETA delivered a refrigerator my landlord ordered through them.It was old but i didnt care i just wanted a working refrig. The first few weeks i played around with the temperature gauges because it wasn't getting cold enough. I could tell because i had to add ice to my milk. I tried adjusting the temp, then Id wait a few days and repeat.Also the refrig door wouldnt close easily. I would push it to closd and it would rdmain open about a half inch. This was becausd the front wheel was broken and. It wadnt sitting level. After many attempts and looking up info on google i decided to get the manufacturing info from inside the refrig. BETA had placed a STICKER over the... read full review
November 2022
My landlord ordered a refrigerator through Beta. They sold them a 24 year old refrig and covered up the manufactured date with a Beta sticker probably in hopes no one would realize how old it was. The refrig seemed to work fine the first month. Then it slowly lost the ability to stay cold enough.Beta came out to trouble shoot the issue.The service guy Sonny started touching all the items in the refrig and said" it all feels cold, so just your milk and yogurt isnt getting cold enough?"I couldnt belive the question. Clearly if my milk and yogurt are not getting cold enough, either are my other food items. I had three digital thermometers that all showed the refrig... read full review
The same day the refrigerator that was delivered, I rolled it five feet away to a different spot. I called and left messages about the dings & dents on the door but never got a reply for over a week! They said they don't sell damaged units and that I must have done it! And that I waited two weeks to call them! That is a lie. It took them two weeks to get back to me! They lied to cover their incompetence then, put the blame on me! Very sleezie! I won't go back there again!
BETA delivered a refrigerator my landlord ordered through them.It was old but i didnt care i just wanted a working refrig. The first few weeks i played around with the temperature gauges because it wasn't getting cold enough. I could tell because i had to add ice to my milk. I tried adjusting the temp, then Id wait a few days and repeat.Also the refrig door wouldnt close easily. I would push it to closd and it would rdmain open about a half inch. This was becausd the front wheel was broken and. It wadnt sitting level. After many attempts and looking up info on google i decided to get the manufacturing info from inside the refrig. BETA had placed a STICKER over the... read full review
My landlord ordered a refrigerator through Beta. They sold them a 24 year old refrig and covered up the manufactured date with a Beta sticker probably in hopes no one would realize how old it was. The refrig seemed to work fine the first month. Then it slowly lost the ability to stay cold enough.Beta came out to trouble shoot the issue.The service guy Sonny started touching all the items in the refrig and said" it all feels cold, so just your milk and yogurt isnt getting cold enough?"I couldnt belive the question. Clearly if my milk and yogurt are not getting cold enough, either are my other food items. I had three digital thermometers that all showed the refrig... read full review