Beta Appliances

Apr 2024

The same day the refrigerator that was delivered, I rolled it five feet away to a different spot. I called and left messages about the dings & dents on the door but never got a reply for over a week! They said they don't sell damaged units and that I must have done it! And that I waited two weeks to call them! That is a lie. It took them two weeks to get back to me! They lied to cover their incompetence then, put the blame on me! Very sleezie! I won't go back there again!

Dec 2022

BETA delivered a refrigerator my landlord ordered through them.It was old but i didnt care i just wanted a working refrig. The first few weeks i played around with the temperature gauges because it wasn't getting cold enough. I could tell because i had to add ice to my milk. I tried adjusting the temp, then Id wait a few days and repeat.Also the refrig door wouldnt close easily. I would push it to closd and it would rdmain open about a half inch. This was becausd the front wheel was broken and. It wadnt sitting level. After many attempts and looking up info on google i decided to get the manufacturing info from inside the refrig. BETA had placed a STICKER over the manufacturing date. Hmmmmm. Once i was able to remove the BETA sticker i saw the date. The refrig was 24 years old. Thanks BETA. The refrig was a junker. They must have noticed the broken wheel while moving the refrig. When Sonny came out to take a look, he started touching all the items insidd the refrig. Sony said "everything seesms cold, so just your milk isn't getting cold enough". Yes there is such a thing as a stupid question. Then he tried to convince me that since the weather had been so hot that definitely affects the refrig temp.Well my apartment never gets over 85 degrees and it is only myself living here so the door isn't being opened a lot throughout the day. I had three temperature gauges and none of them were below 45 degrees. Sonny told me those were not reliable. I asked if he had anything to check the temperature. His response was "we don't use those". This conversation was if i was being punked. I kept asking myself...is this guy serious?I think they collect refrigerators from craigslist free ads and repair whatever refrigerators they replace when delivering a used unit. Sorry but these guys are not trustworthy. Just a total waste of time, energy and money. The 30 day warranty had expired so i got stuck with a 24 year old LEMON. Just thankful i didn't get cockroaches.

Nov 2022

My landlord ordered a refrigerator through Beta. They sold them a 24 year old refrig and covered up the manufactured date with a Beta sticker probably in hopes no one would realize how old it was. The refrig seemed to work fine the first month. Then it slowly lost the ability to stay cold enough.Beta came out to trouble shoot the issue.The service guy Sonny started touching all the items in the refrig and said" it all feels cold, so just your milk and yogurt isnt getting cold enough?"I couldnt belive the question. Clearly if my milk and yogurt are not getting cold enough, either are my other food items. I had three digital thermometers that all showed the refrig temp...read full review