Santa Barbara Roofing & Gutters

Sep 2021

See breakdown of positives and areas for improvement below. General: Titan did a GREAT job replacing our flat roof and adding aesthetic tile to all the slanted and visible portions (see photos below). Serjio is young, but very driven, and you can tell he is 100% out to please. Positives: 1 - Serjio and his crew are all very friendly 2 - Serjio is responsive 3 - the work was high quality 4 - he stuck to quoted cost with no haggling 5 - he looked for ways to add value 6 - they returned following job completion to fix sloppy work. 7 - The area around the house was impressively clean following their work. 8 - Great value! Areas for improvement/areas of caution: 1 - Serjio tends to go off topic when discussing important aspects of the project so make 100% sure you are on the same page with your goals (e.g. write them down prior to quote). 2 - I am very happy with the end product of the roof, and the fact that the crew came back to fix the things that were less-than-ideal (sloppy adhesive job in places, mis-colored sealant and nails visible on all aesthetic tiling, one low point in the roof); but my feeling is that these should have been addressed initially. Thanks Titan!