Sansum Clinic Foothill Medical & Surgical Center Audiology

Sep 2024

The ladies at check in were pretty nice. It went downhill from there. Once I was out in the exam room, I was in there HALF AN HOUR before I went out to the nurses station and said "I've been waiting half an hour. What's going on?" I had an 8am appointment for goodness sake. I was on the verge of saying I'll just reschedule. No apologies from anyone. And I just did not like Dr Burgoyne. He just doesn't have a great bedside manner.

Jan 2024

Sansum's SurgiCenter is entered through a heavy door with no automatic opener button and no door stop. FOUR wheelchair patients struggled mightily to get in, including an elderly retired Sansum physician who I had to assist in wheeling his wife in. All the waiting room outlets are funky so it's impossible to charge one's cell. There is no cafeteria, snack station, or vending machine on the promises. The one on a lower floor was done away with, apparently. No new gleaming edifice can replace a well-designed patient environment and this one is bottom of the barrel. Northwestern, the Cleveland Clinic, Mayo, and UCLA - all ancient by comparison - far surpass this white elephant..

Nov 2023

Less than a year after surgery, it's begun to fail. I don't have any pain or discomfort to speak of, but it's beginning to bulge out. Dr. Howard confirmed the failure, but recommended living with it, if it didn't bother me. He is a nice guy and maybe the best surgeon around, but I believe I will get a second opinion from a different doctor.