We had a sewer pipe break under our home, causing the sewage water from three units to spill into the crawlspace. The first emergency plumber we called made the problem worse and let us know he did not have the right equipment to help us. We had similar luck with several other plumbers that we were connected with through our home warranty company. Finally, we decided to go outside of the warranty and called Drain Masters, which was the right call. Chris and his team came to our rescue and were able to fully resolve the issue in a few hours and even found a clean out pipe in the front that had been buried. Drain Masters are truly experts in the field and I cannot recommend... read full review
December 2024
Updating my review, to add in again how Chris & Ian have gone above and beyond again. Their knowledge, patience, and stand up ethics make them one of our top suppliers. Please note Drain Masters has been in business for decades in Santa Barbara and are NOT to be confused with an entirely different company in Oxnard area that took their same name. They have no connection & even a review was posted to them that was for Oxnard. SBA DrainMasters are doing what they can to remedy this, but just be very aware and ensure it is Ian and Chris D. in SBA. Family run business...former fire fighters and some extended family are still with the service. Support local, support... read full review
October 2024
I had a clogged sewer line and needed someone right away, and Ian from Drain Masters came in less than 20 minutes and was able to quickly fix the issue. He offered a warranty on his work, and the service was exceptional. I would highly recommend him!
We had a sewer pipe break under our home, causing the sewage water from three units to spill into the crawlspace. The first emergency plumber we called made the problem worse and let us know he did not have the right equipment to help us. We had similar luck with several other plumbers that we were connected with through our home warranty company. Finally, we decided to go outside of the warranty and called Drain Masters, which was the right call. Chris and his team came to our rescue and were able to fully resolve the issue in a few hours and even found a clean out pipe in the front that had been buried. Drain Masters are truly experts in the field and I cannot recommend... read full review
Updating my review, to add in again how Chris & Ian have gone above and beyond again. Their knowledge, patience, and stand up ethics make them one of our top suppliers. Please note Drain Masters has been in business for decades in Santa Barbara and are NOT to be confused with an entirely different company in Oxnard area that took their same name. They have no connection & even a review was posted to them that was for Oxnard. SBA DrainMasters are doing what they can to remedy this, but just be very aware and ensure it is Ian and Chris D. in SBA. Family run business...former fire fighters and some extended family are still with the service. Support local, support... read full review
I had a clogged sewer line and needed someone right away, and Ian from Drain Masters came in less than 20 minutes and was able to quickly fix the issue. He offered a warranty on his work, and the service was exceptional. I would highly recommend him!