OC Poolscapes

Apr 2024

We had Jose and team redo our entire backyard in 2023. Though they came in higher in price to other estimates, we went with them ultimately due to confidence we had in them to deliver on the "promise". Further their contract was much more thorough and detailed so we had greater confidence there would be fewer unexpected "expenses" which there were none. I would break out the review across: Build: The ultimate build itself had a few stops and starts - understandably due to scheduling but they could have had better communication at points. At times it felt like we had to "push" to be next in line which I think they will improve on how to communicate/manage flow. That said they were always responsive to me when I was frustrated. Further there were some mistakes (which they corrected) but I believe these could have been avoided w better communication between their working teams. I attribute some of this to "growth pains" of the company but good to inquire on. Quality: The final product is excellent. We are extremely pleased with the overall quality. I think this is a testament to them doing most of the work all in house. They have a foreman named German who is a clear ace and commands his entire team well, he also was able to improvise on small design decisions when they came up and always had a great attitude. He was the clear MVP throughout. Design: The design also was excellent which while we had a few ideas, Jose and his brother came up with a design that really leverages our yard and space well. The others that bid didn't suggest what they did and I'm really glad Jose and his brother recognized how to use the space best. Do not underestimate this part of the bidding process. Service: The team was always responsive and always made things "right" correcting any small mistakes and repairs. They never took shortcuts and always wanted us to be happy. Construction inevitably has curveballs and I think they do a good job dealing with those and being there for customer. Overall, we went with them because I had confidence in them and believe they are building out a long term business focused on customer and quality long term, along with clear passion to create a great company. While on the more expensive side vs others, we are happy with the outcome and confident in the product going forward.

Feb 2024

OC Poolscapes makes impossible possible!If you want a professional design and work go with this company. We love our pool built by OC Poolscapes because of its modern design, its very neat and beautiful! The project team resolved all the issues and obstacles that we had during the project. Its a great team and leadership to work with, highly recommended!!

Feb 2024

We had an amazing experience with OC Poolscapes. We have an odd shaped yard and we’re very specific with what we wanted to do. Jocelyn accommodated our many requested and worked closely with us on developing our vision and many changes, making it come to life. We had a hiccup with an immense amount of rain right when we started and Malkiel/Jose/Johnny were on it, quickly easing my mind fixing what the rain had destroyed. They were always there to quickly respond and figure out anything that was requested of us, even if that meant dropping by to discuss or show us the process. Throughout the process we received great customer service from everyone we encountered and...read full review