About Flooring Discount Center
Flooring Discount Center (FDC) is highly praised for its exceptional service and quality flooring solutions. Customers report a seamless experience from start to finish, often thanks to the attentive guidance of Edmon, the owner. Many clients were referred to FDC by contractors or neighbors, consistently highlighting the professionalism and expertise of the team. One customer described a challenging situation where their previous contractor made significant mistakes, leading to the need for a complete flooring replacement. FDC stepped in and expertly addressed the issues, including leveling the foundation and installing necessary vapor barriers. The installation process was noted for its careful handling, with no damage to furniture or walls, even while the family continued to live in the home. The team at FDC is recognized for their willingness to communicate openly and address questions or concerns throughout the project. Edmon's commitment to customer satisfaction was particularly noted; he ensured that the work met high standards and insisted on corrections when needed, demonstrating a strong "we stand by our work" attitude. Another customer needed flooring installed quickly for the Thanksgiving holiday, and FDC delivered on time, further showcasing their reliability. Communication remained a key strength, with team members like Charles going above and beyond to ensure that the job was completed to the client's satisfaction. Overall, Flooring Discount Center is known for providing excellent flooring solutions, professional installation, and outstanding customer service, making them a top choice for anyone looking to enhance their home with new flooring.
From beginning to finish, we had a great experience with FDC. We were referred to FDC by our General Contractor. We were introduced to Edmon by appointment and took great care of us through the patient process of picking out samples and tips on moving them to different rooms throughout the home to get the proper and different lighting. We took our time determining which Engineered Hardwood flooring would work for us and Edmon was always available to answer questions. We made our choice and installation was scheduled within two weeks. We got a call before the installation that they wanted to demo a couple of days early. The installers were very professional in that we had a lot of furniture and lose items still around the house and we were able to move items freely from one portion of the house to the other and our garage was also filled. Edmon showed up at our place because we were not sure of which direction to have the run of the planks to go. We came up with the solution which made us both happy. A last minute issue came up with the transitions to the bathroom tile which Edmon came up with a transition strip that matched out wood floor perfectly and looks great. The installers also installed new baseboards of our choosing and add extra character to the room.Once installation was fully completed. We had a final visit from Edmon to our home which he inspected and answered our questions about cleaning and maintenance. We are so glad we went with FDC, especially in this post-pandemic times, in that the price and service were excellent.
FDC is amazing and Edmon, the owner, was awesome throughout the entire process. My prior contractor totally screwed up and we had to rip out 3,000 square feet of flooring. My neighbor recommended FDC and Edmon. He told me that they do great work. He wasn't kidding. We were living in the house while they were replacing the floor, which is a challenge for any installer. They had to move our furniture from room to room while working. I was expecting some damage to furniture or walls, but they were amazing. 0 damage. These guys were super careful. Next comes the installation. My former contractor failed to install a vapor barrier and never leveled my foundation before installation. Needless to say, moisture from below and unleveled foundation ruined my vinyl flooring, and it all had to be replaced. FDC came in, checked it out, and leveled my foundation, applied an epoxy vapor barrier, and used a vapor barrier glue for the engineered wood planks. That's what I call professional work done the right way. There was no shooting from the hip or "we cross that bridge when we get there" moments like you see with most contractors. These guys had a plan, and followed it to a "T". In addition, Edmon, the owner, was always available for questions and concerns we had. He never argued with us, he never tried to talk us out of doing something that would create extra work for him or additional costs and was plain honest. What I liked best is that during a final walk through, he didn't like a couple of things that I thought were fine, and made his guys redo those sections. That is what I call a "we stand by our work" attitude. Most contractors would have just said, "yeah, it's not a big deal that there is a slight chip here, don't worry about it." Not FDC. Edmon was like, "nope, that has to be fixed asap and you don't pay the final payment until this is 100% perfect." WOW! That's what I call "customer service." Thank you FDC and Edmon. You guys are superb. I am going to recommend FDC to all of my friends and family. If you chose this outfit, you are in amazing hands.
I am very happy with the flooring I got from FDC. I needed flooring done in a very short time frame right before Thanksgiving weekend. FDC delivered and finished the day after Thanksgiving. I have to say Charles really went above and beyond to keep in contact with me to make sure the job got done and Ed worked with me price wise. There are a few minor details with the installation that I want fixed. Charles offered to have someone come out right away, but I have a few other projects to get to. So it's good to know they are willing to take care of you even after the job is done! Overall I am very pleased and feel like I got great quality floors.