I submitted an online claim on Sun. nt, 6/16/24 to my home warranty company to repair my washer and was assigned to AG. Upon calling AG first thing Mon mrng, I left a message. AG's Diana called me back and scheduled me the next day, Tues, 6/18. Sergi the tech and diagnosed the problem promptly - suspension parts to be replaced. He said a part needed to be ordered and it would take about 5 d. However, just a couple of days later, Thurs. mrng., I had a call from Diana to proactively schedule me on Sat., 6/22 since they were expecting the part by Fri., 6/21. Sergi again showed up on time w/in the given 4 hr. window, installed the part, answered my questions, and tested... read full review
June 2024
We've used AG Appliance Repair multiple times. Always received excellent service. We just had our kitchen built-in refrigerator repaired by their technician Alvaro. He is extremely professional, efficient & honest.
June 2024
Serviced our refrigerator as part of our home warranty. It started leaking water from the ice maker and making the ice cubes clump together. Looked at the issue in 10 minutes. Left and ordered parts. Came back the following week to install and problem was fixed. Straight forward service.
I submitted an online claim on Sun. nt, 6/16/24 to my home warranty company to repair my washer and was assigned to AG. Upon calling AG first thing Mon mrng, I left a message. AG's Diana called me back and scheduled me the next day, Tues, 6/18. Sergi the tech and diagnosed the problem promptly - suspension parts to be replaced. He said a part needed to be ordered and it would take about 5 d. However, just a couple of days later, Thurs. mrng., I had a call from Diana to proactively schedule me on Sat., 6/22 since they were expecting the part by Fri., 6/21. Sergi again showed up on time w/in the given 4 hr. window, installed the part, answered my questions, and tested... read full review
We've used AG Appliance Repair multiple times. Always received excellent service. We just had our kitchen built-in refrigerator repaired by their technician Alvaro. He is extremely professional, efficient & honest.
Serviced our refrigerator as part of our home warranty. It started leaking water from the ice maker and making the ice cubes clump together. Looked at the issue in 10 minutes. Left and ordered parts. Came back the following week to install and problem was fixed. Straight forward service.