We had a new well drilled on our residential property and I needed the pump transferred from the old well to the new. After several failed appointments with other pump companies, I contacted Chris. He was refreshingly professional. While other companies were scheduled out for months (some were so booked they flatly told me no), Chris was on-site within a week! The day of the appointment I had a message from Chris that he needed to reschedule because he had recent calls from clients who were completely out of water. But when he learned that I had taken the day off to be home for the job, he made arrangements and was at our home within an hour. He's happy to do the job unattended, but was also ready to explain and re-explain. Tips: * Consider the cost estimate more like a bid * I rented a trencher and dug the trenches for the new pipe myself, which saved us hundreds of dollars * Your appointment may be changed last minute if more pressing customer situations arise
Google: 4.5/5
We had a new well drilled on our residential property and I needed the pump transferred from the old well to the new. After several failed appointments with other pump companies, I contacted Chris. He was refreshingly professional. While other companies were scheduled out for months (some were so booked they flatly told me no), Chris was on-site within a week! The day of the appointment I had a message from Chris that he needed to reschedule because he had recent calls from clients who were completely out of water. But when he learned that I had taken the day off to be home for the job, he made arrangements and was at our home within an hour. He's happy to do the job unattended, but was also ready to explain and re-explain. Tips: * Consider the cost estimate more like a bid * I rented a trencher and dug the trenches for the new pipe myself, which saved us hundreds of dollars * Your appointment may be changed last minute if more pressing customer situations arise