San Ysidro Health Center Inc: Rodriguez Ariel J DDS

Aug 2024

I am sorry to say that I cannot give a more positive review. I enjoy giving a good review for a business or agency when it is warranted and deserved. We all know that healthcare is a challenging business, but the cosequences of not being able to access quality care for a patient may be dire. In our situation, the consequence of not being able to depend on any department for good care and service caused us to lose our home. We repeatedly had great difficulty calling to have a simmple question answered. We were often promised services that could not be provided. Whether we were seeking care at home or care in the office or care as inpatients, we had to endure constant put-offs or delays or run arounds. As well, there seemed to be no number or department with which we could communicate about our difficulties. Our doctor could be helpful at times, but his staff in the offices seemed to let him and us down constantly. With great sadness, we must leave not only this healthcare provider but we also now must leave friends, family, and a place we once called home. We now have to risk our lives with little or no good care as we move to a distant place to restart. We risk the move, because we have to, and because we care about each other more than we were cared for in this county. We don't believe that labelling people and then pretending that false labels explain is a proper activity for County Government or any healthcare agency. I know that there is better healthcare in this world, because I have experienced it and benefitted. Don't accept poor care. Seek an alternative provider and take best care of yourself at home. It is your duty to do so and I wish you well.

Jul 2024

bad experience with this location..went to the dentist got treated horribly and social worker Patricia told me to go to Tijuana to get a dentist and didn't offer anything said I had to wait till November and very rudely like I was bothering her and annoying her she told to look online for my dental insurance and even after I asked her I tried just want to do it correctly she was huffing and puffing that I just need to look. will never recommend this place to anyone.

Mar 2024

I became very ill during a visit to my daughter and sister in San Diego, California recently. We visited the urgent care clinic in Chula Vista for treatment. I was treated by Dr Pooga Menon on March 19th of 2024. I cannot say enough about the overall experience. I was treated with respect, professionalism, and thorough care from beginning to end from everyone. I am especially thankful to Dr Menon who I believe is one of the most compassionate, thorough, professional, warm, genuine, health care providers and human beings I have encountered in my experiences in any clinic, hospital settings! she is an asset to your institution. She even called me long distance multiple times to check on my progress! Thank you Dr Menon and thank you all for your much appreciated service!