San Ysidro Health Center Inc: Rivera Oscar R DDS

Oct 2024

We are French and were on holiday in julian at the beginning of september. Visiting our cousins. With my son, during a hike in the hills, we were stung by wasps. We started to have allergic skin reactions. I was really worry about that. We went to the clinic in julian, and there was a member of staff, with a good analysis of our problem, she recommended antihistamines. She even accompanied us to the grocery store on the main street to be sure that we bought the right medicine. I do not know the name of this woman, but i want to thank her warmly. Christophe

Apr 2024

Their customer service is unacceptable. I have a refillable prescription that ran out 3 weeks ago. It needs prior authorization to be refilled, and although the Doctor already prescribed it, I have to make another appointment to be seen...yet no appointments are available for another 2 weeks. So, I have to go a month and a half without the medication.(at best) You cannot contact anyone at their clinics by phone...their system is designed to discourage that. This is just the tip of the iceberg. There's a reason Yelp gives San Ysidro Health just a 1.5 star rating. If you can, go anywhere else...to a witch doctor if necessary. Don't use SYH... edit: it is now 4/23/24. I had a consultation with a different doctor who assured me my prescription would be authorized by the afternoon of 4/15/24. It STILL hasn't been authorized.