This review is for my interaction I had so far with Northbay Roofing And Gutters . I'm at the stage where I'm waiting for them to send me a date for the work to be done. I originally called and John was able to stop by a week later to see the house and talk to me about the scope of work. I received a written estimate a couple days later. I submitted the estimate signed and was waiting for a phone call to schedule. I did not know the scheduling was done on Mondays. So when I called to see if they received my signed estimate, and give my deposit, that's when they mentioned I have to wait till Monday for scheduling to happen ( we were Tuesday ) , it's... read full review
January 2023
Ten years ago Northbay Roofing reroofed our home. They did a wonderful job. During the recent heavy rains we had some minor leaking and called them. Needless to say, we were very concerned as to how quickly they might be able to respond. Despite the fact that they must have had a huge backlog of projects resulting from the storms, they prioritized our project and sent a crew out almost immediately. As with many leaks it was not clear what the cause may have been. They added some tiles on the roof, removed leaves that had accumulated, and cleaned out the gutters. Despite the uncertainty as to cause, they did not charge us AT ALL for the work. In addition, the communications... read full review
January 2023
Great experience with Northbay. Customer service and communication was always super fast and easy through the entire process. Once our repair was scheduled it went really quick. It was immediately tested by about a month of hard rain, so I know they did a great job.
This review is for my interaction I had so far with Northbay Roofing And Gutters . I'm at the stage where I'm waiting for them to send me a date for the work to be done. I originally called and John was able to stop by a week later to see the house and talk to me about the scope of work. I received a written estimate a couple days later. I submitted the estimate signed and was waiting for a phone call to schedule. I did not know the scheduling was done on Mondays. So when I called to see if they received my signed estimate, and give my deposit, that's when they mentioned I have to wait till Monday for scheduling to happen ( we were Tuesday ) , it's... read full review
Ten years ago Northbay Roofing reroofed our home. They did a wonderful job. During the recent heavy rains we had some minor leaking and called them. Needless to say, we were very concerned as to how quickly they might be able to respond. Despite the fact that they must have had a huge backlog of projects resulting from the storms, they prioritized our project and sent a crew out almost immediately. As with many leaks it was not clear what the cause may have been. They added some tiles on the roof, removed leaves that had accumulated, and cleaned out the gutters. Despite the uncertainty as to cause, they did not charge us AT ALL for the work. In addition, the communications... read full review
Great experience with Northbay. Customer service and communication was always super fast and easy through the entire process. Once our repair was scheduled it went really quick. It was immediately tested by about a month of hard rain, so I know they did a great job.