Western Nails & Spa

Jul 2024

I got my wedding nails here and they were beautiful (acrylic hand nails). I loved them! However, last time I came Susan wasn't available for my pedicure and I let someone else do it and that was a mistake. The lady scrubbed too much skin of my big toe and left it almost raw tot he touch for the next couple of weeks. I'm back again today and Susan is off on Sunday's and Monday's now. So I decided to give someone else (not the lady from last time) a try and she was a bit rough and massage was very light not really a massage. She also kept trying to upgrade me to the next pedicure option when I told her what I wanted 3 times. Then after the massage she asked if I wanted longer for $10 dollars, but it wasn't that good to begin with so I said no thank you. She then went to dig underneath my mail pretty far, while I appreciate the thorough work, she went too deep and hurt me a couple times and then laughed when I told her to stop. I think it's the language barrier. Other times I've come and I've had a much better experience, I guess it depends on who you choose to do your pedicure and manicure/acrylics. Susan is great for pedi and mani and Wendy and Lisa are great for Acrylics, if you're thinking of stopping by or making an appointment ask for them. They are generally nice and have mukbangs or food vlogs playing in the background which I appreciate as a foodie. Pro tip: Wendy does excellent eyebrow wax!

Jul 2023

I went here today, because my normal nail salon is closed on Mondays, and I'm going in my vacation tomorrow. I have natural nails, I usually get gel French manicure and gel pedicure, today I did a solid gel in my toes, because it was 5pm, and I had errands to run. The sat me and started working on me right away. The massage chair was comfortable and the water was warm. The woman who did my pedicure was quiet, but did a great job. I selected color 73 gel and the deluxe Pedicure $49. + tip. French Gel Manicure, I explained to the manicurist that my nails grow fast so the tip need to be thicker & cover the tip line. My nails just needed to be shaped/filed - they were a good length. The manicurist did not asked me one question, just went to work. When she applied the white tip, I asked her to make it lower, thicker, explaining my nails grow fast and I only do gel manicures every 2-3 weeks. She cut me off, saying ok, ok. So I thought maybe the first pass is thin, but the second coat will be correct. It wasn't what I wanted she did exactly what she wanted, then refused to fix it. Since she didn't speak English, she asked another woman to translate. She said, oh if you wanted the too thick you should have said so. I told her I did, but she did it like this. They proceeded to do one nail thick & laughed bc it looked ridiculous- they did not arch it or give it a nail shape. It was rude and disrespectful. I was unsatisfied and will never return.

Jan 2022

Always nice an friendly here, prices have gotten pricey, but they always do a good job when they are not being rushed with customers, it was not too busy today. The ladies that took care of me did a wonderful job, they took their time.