Reviews for Augustine Fence Company
Write a reviewHours
Monday: 12 - 6PM
Tuesday: 12 - 6PM
Wednesday: 12 - 6PM
Thursday: 12 - 4PM
Friday: 12 - 4PM
Saturday: ClosedSunday: Closed
Tips
no online estimates on-site services not available
Ratings
Google: 4/5 BBB: No Rating Nextdoor: 40 ❤️Augustine Fence Company
2354 Shawn Dr, San Pablo
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From start to finish, Augustine Fence is a win!I initially emailed the company with my request for a new gate and side fence. JoAnn was very courteous, professional, and knowledgeable. If she didn't have an answer, she would get back to me, after talking to Jim, the owner. A date and time frame (9am - 11am) was given for an estimator to come out and see the site. Leo arrived at 9:02am and I showed him the area. He took notes and pictures and a day later I had a written estimate for the project. The estimate was very reasonable and my requests for written amendments were done within a day. A date was schedule for the demo and install.Patrick and Gabriel came by and performed...read full review
From start to finish, Augustine Fence is a win! I initially emailed the company with my request for a new gate and side fence. JoAnn was very courteous, professional, and knowledgeable. If she didn't have an answer, she would get back to me, after talking to Jim, the owner. A date and time frame (9am - 11am) was given for an estimator to come out and see the site. Leo arrived at 9:02am and I showed him the area. He took notes and pictures and a day later I had a written estimate for the project. The estimate was very reasonable and my requests for written amendments were done within a day. A date was schedule for the demo and install.Patrick and Gabriel came by and performed the work. They were scheduled at 9am and parked at 9:04am. They were very communicative with me, asked me particular questions on lock placement and improving the old style I had. Jim himself came onsite by 10am and was seeing the project through, and offering his 40 year expertise while getting his hands dirty with his crew. The job was completed in 1 day. Patrick and Gabriel cleaned up the area, and my fence/gate look stellar. From start to finish, this project took 3 weeks, as they worked me in between jobs. (They are booked 2 months out). The cost of the job was exactly the cost of the estimate. FYI, when dealing with small business', be sure and ask on payment methods before hand. I paid by personal check to avoid the credit card processing fee of 2%-3%. The only part of the business that needs improvement are the field workers wearing Augustine Fencing clothing or hats, so they are easy to identify to existing and prospective clients. Thanks Team Augustine Fence!
Jim and his team were on time and just a hair over budget. They were courteous and flexible. Worked with me on needs. They did leave some debris by accident, and working with them to remove. The office was hard to get a hold of. They showed up on the scheduled day.