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Reviews for UCSF San Mateo Primary and Specialty Care
Add your commentUCSF San Mateo Primary and Specialty Care
1100 Park Pl #100, San Mateo
Directions Call Website Suggest an Edit1100 Park Pl #100, San Mateo
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We had a very thorough well-child visit for our two children. The receptionist was friendly throughout a very lengthy on-boarding procedure. The nurses and pediatrician were great with a very respectful and warm bedside manner.
I'm a patient of Dr. Ogawa and she's great as are the nurses there. They are always efficient and helpful and super nice. Very competent. The downside is it is virtually impossible to get a new patient appointment for adults. Been trying to get my husband an appointment for weeks. Today the voicemail just said call back in 30 minutes for 90 minutes, which I continued to do till they changed the voicemail and allowed you to sit on hold for 30 minutes waiting for a person to answer - which never happened. When I call the San Mateo location, they refer me back to this number. How much time does one have to spend to get an adult patient an appointment? It's... read full review
My PCP and my kids’ pediatrician are in the office. They are so patient, knowledgeable, always base their feedback/advice on latest literature. I wouldn’t go anywhere else. Also, having access to the broader UCSF system in case of specific issue is great.