Reviews for Tom's Towing
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Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Tips
accepts credit cards open to all
Ratings
Google: 3.3/5Tom's Towing
1021 N Amphlett Blvd, San Mateo
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I got my car towed after it unexpectedly broke down. Tom's Towing were amazing. They came out within an hour and tow my car to the nearest auto shop. They were very professional and helpful. I'm so glad I found them.Service: Local hauling
Got locked out of my car and Tom's Towing saved my day! I was so impressed with the quality of service that I've recommended them to everyone I know. Good job!Service: Car lockouts
So I start by giving them credit for being the only tow service that accepted our ride from Mountain View to San Leandro over Labor Day weekend. The issues, however, were numerous from there. We ended up waiting for about 3 hours for the driver to arrive despite multiple assurances he was only 30-45 minutes away. When the driver arrived there was no room for either myself or my passenger to ride along, even though we told them there would be 2 passengers, so we had to call a Lyft ($50+) to get home. Once we got home and the car arrived, we were told we had to pay $600 when the quote provided to us was $400-450. At no point along the way, from the multiple calls to dispatchers to when the driver actually arrived and departed with the vehicle, were we told the price would increase. The truck that arrived also didn't have the dolly that we were told would be used to tow the vehicle since the back wheels were essentially immobile.UPDATE: The reply to this review claims a flatbed was sent- it was not. It was a standard tow truck. See the attached photo.