We have been going to Crystal Springs Pet Hospital for the past 3 years. The staff is courteous and helpful. The clinic is well organized with good communication with us with reminder emails, billing, and request for feedback. We rarely wait more than 10 minutes to be seen and personnel are gentle and loving with the animal patients. I love that they are open during the week and on week-ends . I so am glad that we switched to this animal hospital because we can trust them and it shows professionalism on behalf of its office staff, techs, and doctors.
October 2024
I have deep gratitude and appreciation to the entire team at Crystal Springs Pet Hospital for their immediate triage and diligent care of my dog. They made space for him as a walk in when he had a respiratory incident in the shopping center, accommodated immediate x-rays late that evening, and even were prepared to stay after closing to let us know his results that very same night. Dr. Diaz is exceptional and common sense, and took so much time to answer all of my questions. My dog left the practice with a thorough diagnosis, robust and common sense care plan, and same day medication.
They took a shakey covid-era chihuahua who is so afraid of non-family... read full review
May 2024
I've been going to Crystal Springs since 2020 when I was referred there for emergency splenectomy surgery with Dr Gadde. The prices were the most reasonable and follow up was so attentive and amazing. I live in Oakland and continue traveling down to use them because I just trust all the vets. I now am with Dr Cherry, who my dog loves and was so thoughtful going through pros and cons of tooth extraction with an older (13) dog (which went off without a hitch). After his latest bout with vestibular disease, Dr Hoppe went above and beyond to follow up check in with us during a really scary time when I had a ton of questions but couldn't travel with him. I cannot... read full review
We have been going to Crystal Springs Pet Hospital for the past 3 years. The staff is courteous and helpful. The clinic is well organized with good communication with us with reminder emails, billing, and request for feedback. We rarely wait more than 10 minutes to be seen and personnel are gentle and loving with the animal patients. I love that they are open during the week and on week-ends . I so am glad that we switched to this animal hospital because we can trust them and it shows professionalism on behalf of its office staff, techs, and doctors.
I have deep gratitude and appreciation to the entire team at Crystal Springs Pet Hospital for their immediate triage and diligent care of my dog. They made space for him as a walk in when he had a respiratory incident in the shopping center, accommodated immediate x-rays late that evening, and even were prepared to stay after closing to let us know his results that very same night. Dr. Diaz is exceptional and common sense, and took so much time to answer all of my questions. My dog left the practice with a thorough diagnosis, robust and common sense care plan, and same day medication.
They took a shakey covid-era chihuahua who is so afraid of non-family... read full review
I've been going to Crystal Springs since 2020 when I was referred there for emergency splenectomy surgery with Dr Gadde. The prices were the most reasonable and follow up was so attentive and amazing. I live in Oakland and continue traveling down to use them because I just trust all the vets. I now am with Dr Cherry, who my dog loves and was so thoughtful going through pros and cons of tooth extraction with an older (13) dog (which went off without a hitch). After his latest bout with vestibular disease, Dr Hoppe went above and beyond to follow up check in with us during a really scary time when I had a ton of questions but couldn't travel with him. I cannot... read full review