I was having issues with a check i had deposited in the atm. i went inside and the bank tellers were stating that there was nothing i could do as once a check has gone into the atm that they have absolutely no way to help. Also saying that i would have to just wait and just try to call phone customer service because they would cater to me rather than their own employee. being in customer service for a long time i knew that there should have been more effort to help resolve or bring clarity to the issue i was having. I knew if i got upset that no one would want to help me and to her dismay i said "Thank you for taking the time to tell me all that information, but... read full review
April 2023
I got there with an appointment for notary service, but the person assigned by default doesn't have the license. The branch manager Glady welcomed me quickly, and offered to help. She is very professional, caring and responsible. I recommend this branch and look forward to working with her in the future.
I was having issues with a check i had deposited in the atm. i went inside and the bank tellers were stating that there was nothing i could do as once a check has gone into the atm that they have absolutely no way to help. Also saying that i would have to just wait and just try to call phone customer service because they would cater to me rather than their own employee. being in customer service for a long time i knew that there should have been more effort to help resolve or bring clarity to the issue i was having. I knew if i got upset that no one would want to help me and to her dismay i said "Thank you for taking the time to tell me all that information, but... read full review
I got there with an appointment for notary service, but the person assigned by default doesn't have the license. The branch manager Glady welcomed me quickly, and offered to help. She is very professional, caring and responsible. I recommend this branch and look forward to working with her in the future.