Bay Area Pediatric Medical: Wall James MD

May 2023

I have been a patient at this location for the past twenty years, ever since I was born. I have never had a bad experience with any of the doctors, even when my main physician is unavailable. Sometimes I do have to wait a little bit longer than expected, but that is worth it for me because I know I will be seeing doctors and nurses who care and have cared for me my entire life. The little Disney-themed decorations in the numbered rooms are also a nice added touch, they're great for younger kids but I still remain fascinated by them. I will be changing doctors soon, but I have always been treated with the utmost respect and careful attention that any child deserves from their medical team.

Oct 2022

When my youngest son was born at Sequoia Hospital in Redwood City, Dr. James Ferrara was the pediatrician who performed his newborn screening and circumcision before we left the hospital. My husband and I were very impressed by the latter because our baby didn't react traumatically from the procedure nor did he have swelling nor bleeding (Unfortunately, our eldest son did not have such a smooth experience in San Diego). We were so pleased with Dr. Ferrara that we decided to continue to see him for our son's newborn well checks after we left the hospital. This led us to this pediatric office. Love at first visit would be the best description of our impression of this place... The office is immaculate, even the bathrooms are very clean. The waiting room has seating, a television, and a small play center for young children. The office staff is cordial and, if you arrive on time, wait times are extremely short. During Covid-19, they enforce social distancing and provide hand sanitizers as well as disposable face masks. The medical assistants/nurses are very friendly with cheerful dispositions that make the children feel at ease and comfortable (This is so important in my book - kids can be tense when they know that they are going to be seen by a doctor, especially when they are cranky from an ailment). My kids say that Marlon has been measuring their heights, weighing them, and conducting their hearing and vision tests since they can remember going to this office. He is very respectful of ensuring privacy of patients while also being mirthful, which is awesome. I can't rave enough about the doctors here; At our first newborn office well check for our youngest son, Dr. Ferrara continued to demonstrate his warm ways. He was very gentle, informative, and gave our baby a hug and kiss on the forehead, saying that he was cute. We then assigned Dr. Ferrara as both of our sons' primary care physician. Dr. Mason is also a top notch pediatrician. Every time my sons see him, he always shows an interest in their personal lives, asking them about school, their future plans, and hobbies. My kids really dig his humorous and super cool demeanor. I appreciate that he is also very informative and is also willing to continue to see a patient until completing all vaccines prior to moving out of pediatric care to adult care. Five stars is well deserved here. My only wish is for a bigger parking lot, but difficulty in getting a space is a rare occasion.

Sep 2021

I thought this office was just okay. Dr Suwabe has strange bedside manner, like she always seemed as though she couldn't wait to finish up with us and leave the room, which is strange because she's always late. Like very late. Which I understand doctors get busy, but being locked up in a tiny exam room with a busy toddler is hard! I ended up switching doctors because honestly I love a friendly pediatrician and we didn't find that here.