Jason, the owner was very responsive. We explained our goals and he developed an affordable good quality solution. He worked with us to meet our time table. I would recommend them to anyone.Service: Vinyl fence installation
March 2021
I called on March 12, 2021, and asked to schedule time for an estimate. She said someone would return my call to schedule time. No one contacted me so I called the office again on March 18th. She said someone would call me. It's March 22, 6:45 pm and no one has called. I cannot believe that a business would not return the call of a potential customer. Poor process, poor customer service, poor ownership/management? I'm sorry I called them on March 18th. Clearly they didn't care.
February 2021
They communicated very well with us. We made an appointment for an estimate, but the owner was running late, so they texted and called to inform us they were running late and to insure that we were still good for the appointment. We shared our goals for the fence and he came up with a good solution. We had a specific time we wanted the fence in. He told us he would do his best. Then due to severe weather, he called to inform us there might be a delay. However, his team was able to get the job done in the time frame we wanted. The communicated well and did a great job. I would recommend them.
Jason, the owner was very responsive. We explained our goals and he developed an affordable good quality solution. He worked with us to meet our time table. I would recommend them to anyone.Service: Vinyl fence installation
I called on March 12, 2021, and asked to schedule time for an estimate. She said someone would return my call to schedule time. No one contacted me so I called the office again on March 18th. She said someone would call me. It's March 22, 6:45 pm and no one has called. I cannot believe that a business would not return the call of a potential customer. Poor process, poor customer service, poor ownership/management? I'm sorry I called them on March 18th. Clearly they didn't care.
They communicated very well with us. We made an appointment for an estimate, but the owner was running late, so they texted and called to inform us they were running late and to insure that we were still good for the appointment. We shared our goals for the fence and he came up with a good solution. We had a specific time we wanted the fence in. He told us he would do his best. Then due to severe weather, he called to inform us there might be a delay. However, his team was able to get the job done in the time frame we wanted. The communicated well and did a great job. I would recommend them.