The Best Appliance Guy

May 2024

Be aware..scammer..shows up to collect money for appearing..says will order parts and never does..has multiple excuses ....beware con artist..nice and comments on everything in your house and animals..will make excuses like covid etc so cant return with parts. Real con artist. Insists on payment and does nothing

Feb 2024

As others have shared this appears to be either a negligent at best or fraudulent at worst business. While Todd was referred by a plumber we used and he was very nice in person he never provided the stated service after $500 was paid and months of repeated follow-ups. His approach was to recommend an expensive part to be replaced, tell you he will have that part in a couple days (make you call constantly for a week), bring a defective part to claim the repair is done making you pay in full, and then claim the part must have been damaged in shipping and he will submit a warranty replacement. After over 30-days with constant follow-up he still never showed to multiple appointment...read full review

Nov 2023

Unfortunately, I also have to chime in with the number of people who had a similar experience - he made the service call, said he would order a part, never called back and when I called him he said, "part is ordered", "I'll call Monday", "part not in yet", "part should be in tomorrow", "I have the part, I'll come tomorrow"...and, finally, once I called and he said he was in the hospital for appendicitis I knew something was up. Since then no answer and voicemailbox is full. Consumer beware.