I was in urgent need to fix my glasses because I sat on them. Not my proudest moment! I walked into Michael's Optical and received the best customer service with the biggest smiles. They approached me and asked what I needed and I asked if it was possible to get a repair. They began to work on it right away and fixed it and cleaned my lenses within no time. As I went over to pay they said it was on the house and I couldn't have been more appreciative. I am not one to write yelp reviews but this store deserves acknowledgment for their kindness.
January 2023
I have been getting my glasses here for over 15 years. They are thorough and professional. I am hard on my frames and get them adjusted frequently. In fact, I am going in this morning to get these frames adjusted.
January 2023
Michaels staff is wonderful. I have been with them for 7 years. They are always helpful if you have any issues with your glasses. Today I took my daughters glasses in because a screw fell out. They fixed me up in a jiffy. The screw was a bit long si they cut it to fit.I'm not sure my wife understood when I informed her the ladies down at michaels gave me a needed screw and we cut it off when all parties were satisfied. I may not be allowed back unchaperoned.:-(
I was in urgent need to fix my glasses because I sat on them. Not my proudest moment! I walked into Michael's Optical and received the best customer service with the biggest smiles. They approached me and asked what I needed and I asked if it was possible to get a repair. They began to work on it right away and fixed it and cleaned my lenses within no time. As I went over to pay they said it was on the house and I couldn't have been more appreciative. I am not one to write yelp reviews but this store deserves acknowledgment for their kindness.
I have been getting my glasses here for over 15 years. They are thorough and professional. I am hard on my frames and get them adjusted frequently. In fact, I am going in this morning to get these frames adjusted.
Michaels staff is wonderful. I have been with them for 7 years. They are always helpful if you have any issues with your glasses. Today I took my daughters glasses in because a screw fell out. They fixed me up in a jiffy. The screw was a bit long si they cut it to fit.I'm not sure my wife understood when I informed her the ladies down at michaels gave me a needed screw and we cut it off when all parties were satisfied. I may not be allowed back unchaperoned.:-(