United Fence Services, Inc.

May 2023

Recommended by another fence company once I described the work that I needed done. They did an excellent job and it looks great. The two main guys that did the job were very professional and super friendly and worked great together. I have already recommended them to multiple neighbors that have asked about my fence.

Sep 2020

5 stars +++ I have to say it's been a journey to get our backyard fence up so I can get a 55' batting cage up for my boys that I purchase last October for their birthday and it's still not up (yet) a year later (though a few weeks to go)... That said, I first had to take down a huge pepper tree that had over run the back yard to make room for this batting cage. The tree had grown into a county chain link fence that runs several miles. I hired a contractor to remove the fencing from the tree and then put up a white vinyl fence afterwards to block the back yard from the county arroyo. Turns out he wasn't licensed at was using another contractors license number. I had to "let him go" and now the state contractor's board is dealing with him. For insurance and liability purposes I couldn't let him try to fix the poor workmanship, nor would it be legal so hired a reputable fence company to take over.. The second company came in and dug deep and put in line posts the first guy couldn't, but the material was damaged and broken, not what was ordered and paid for then never returned calls even after promising to fix.. in the meantime, they cut the posts from the chain link county fence that needed to be replaced immediately.. Then comes the scary letter from the county to fix or be fined.. ASAP. I reached out to the second (licensed and supposed reputable company) and once the job went south even after agreeing to fix the problems I had a couple emails about the vinyl company not getting back to them and still refused to return my calls despite pleadings to just call me back as it wasn't even about the material anymore. I would have worked something out if they would have helped with the county fence.. easy, it's chain link right? Nope.. radio silence for 3 month and frantic I called and messaged many companies. Who was my hero?? I finally searched "Tracy, CA" instead of Bay area for Livermore and a new company came up.. United Fence Services. I sent them off a message and had a response by the next day where several email interactions took place to determine the need. Robert came out the next day to view in person as the photos I sent were descriptive, but was best seen in person considering past issues. Robert arrived on time, wearing a mask due to COVID and listened to all of my concerns.. he said he would have an estimate soon and I had it the next day.. WOW! I have been in contact with more contractors than I ever wanted to be and only UFS got me an estimate the next day and quite concise. I then asked to have pricing separated for different portions of work due to now two different issues involving the contractors board and issues... what a breath of fresh air. I was told they could complete the job next week. I just signed the contract and mailed the deposit in (literally 5 min - yes, 5 min after dropping the envelope at the post office) asking if they could come tomorrow. Uh, yes!! So they arrived on time, did the exact work needed. I was a bit of a "helicopter mom" due to past issues and following specifications from the "nastygram" from the county about repairing the missing county fence. Even though they had started working on making the fence posts they were repairing look like they should to not interfere with the vinyl, I had to stop and have them re-do to meet the county guidelines. After all, that second fence company was coming back to take that awful looking fence down anyhow (well NOT). However, everything I asked for was done without complaint to me or after walking away. Such a wonderful experience I feel like it must have been candid camera after my last 2 fence contractor experiences. I really cannot recommend this company enough. My fence seemed basic, but has some strict criteria and they came through for me. I haven't heard back from the county and am assuming at this point all is good. Work was completed 3 weeks earlier than the county requested and the "complete by" date was 8/28/20... to date no complain