A-One Construction

Jul 2023

A-One replaced the roof on the condo building next to my 24-unit apartment building. In the process of taking off the old roofing material they dropped a fair amount of dust and small chunks of debris onto our side alley that runs the length of our building adjacent to their building (it's an emergency exit with fire escapes on two lightwells overlooking the alley). I went up onto our roof to look down on the fire escapes, didn't see any debris, maybe it all blew down into the alley with wind swirls? Anyway while I was up there I looked at the roof next door and it was spic and span, neat as a pin. They do nice work!I communicated with an owner of the condo association and she escalated to their property manager, nothing happened. I put in a maintenance request with our own property manager, nothing happened. So I called A-One directly today, spoke with Maria, she said she'd talk to her crew supervisor about sending someone out. I told her they would need to communicate with me for access to the alley because it was behind a locked gate.I kid you not, within ONE hour she had called me back to say a crew member would come out and would call me. An hour later Jesus arrived with a shop vac, I gave him access to the garage to plug in his 50' cord and he got to work. He spent about 30 minutes vacuuming the alley and did a great job. I could tell from his attitude that he wasn't just phoning it in, he cared to do it properly. And we're not even their customers!BTW if you 're in San Jose, stop by K&J Sweets & Bakery which Jesus and his wife just opened at 115 East San Carlos Street (he told me about it when we were saying goodbye). They have great Yelp reviews.

Jan 2022

I wanted to send a very warm note of gratitude to Lisa, John, and the rest of the A-One Construction team for taking the roof coating issue at my property in their hands, for sending a crew, and getting the repair job done. It took a bit of time, a few back-and-forth emails, and some reminders, but the whole team was very courteous and professional throughout the process. I recommend A-One Construction.

Nov 2020

The folks at A-One Construction and Roofing are knowledgeable professionals who provide end-to-end quality service and work. From detailed proposal, to quality product, high-grade workmanship and customer-support. I first learned of A-One when they came out to assess and provide a proposal for an industrial park in Fremont (CA) at which I am one of the building owners. I was curious about the issues at hand and was involved in the process of meeting with the different vendors. A-One spent the most time - compared to the other vendors - at the site. With each vendor I would at least join on more than a couple of the roof-tops. With A-One the attention to detail and the ensuing dialogue and iterative assessment of each and every building (a total of 7) was well beyond the "average norm". Their assessment lead to a very detailed proposal for each building at very competitive pricing - especially for the type of roofing they had proposed. I researched the supplier and type of roofing. By far the most advanced product - with a 40- year warranty. The park's management accepted A-One's proposal, and our building was chosen as one of the first in-line to have a the new roof installed. A-One's initial estimated time for the work was 10 days for two buildings. However, A-One's crew spent near 3-weeks on these buildings. They did not cut any corners. The attention to detail, workmanship and professionalism of the crew are detailed in the pics below. After installation - I have been invited to join the supplier's visit and inspection of the installation to "accept and initiate" the 40-year warranty. During this process A-One's management - on and off-site - kept all parties informed, responded to any and all questions and have offered continued support. Our association made an educated and well researched top-notch choice for which the tenants of our park will continue to reap its benefits for years to come.