About SoCal Tankless Water Heaters
SoCal Tankless is a family-owned and operated company with over 40 years of plumbing experience, specializing in tankless water heaters for the last 15 years. They strive to deliver the highest quality installation, service, and repair for their customers' tankless water heater and water heating needs. SoCal Tankless offers only the highest quality products and determines the right product for each individual home or business. Customers have praised SoCal Tankless for their exceptional service and expertise. One customer, who had a bad experience with a previous plumbing company, was referred to SoCal Tankless and was impressed by their technician's deep knowledge of the system. The technician identified the issue and worked with the manufacturer to replace the defective heat exchanger, saving the customer a significant amount of money. Another customer from Garden Grove had their tankless water heater replaced by SoCal Tankless, commending the technician for his professionalism and excellent workmanship. Additionally, a customer with an older Noritz system expressed their gratitude to SoCal Tankless for their outstanding customer service, reliability, and cost-saving efforts in resolving the issues. Overall, SoCal Tankless has consistently received positive reviews for their commitment to delivering high-quality products and services, as well as their exceptional customer service and expertise in the tankless water heater industry.
The fan in our tankless water heater stopped working in January and the team at SoCal Tankless responded immediately. They ordered the part and got it back working asap. Thank you to Mike and Harry for your kind professionalism, but a special call out to Vanessa, who not only coordinated the tech visits but drove our part to Harry so we could have hot water by the end of the day. I highly recommend SoCal Tankless
A few weeks ago, I was in a bind. The plumbing company from whom I had purchased my tankless water heater came by to service my system because it was taking longer than usual to get hot water. They told me that the fittings on my water heater as well as the recirculating pump inside the system needed to be replaced. They quoted me a fairly large number for the repairs, which hit me hard because I had recently had a series of other major expenses. Now, despite having been a loyal customer of this company for many years, I had been through a bad experience with them in the previous year. As a result, my trust in them had greatly diminished. I therefore decided to contact a tankless specialist for a second opinion, and I'm so glad I did. I was referred to SoCal Tankless, so I gave them a call and they sent Eric out to my house. The minute Eric started inspecting the system, I knew I was dealing with someone that was a true expert in the technology. He knew the system inside and out. The first thing he told me was that the fittings and the pump were fine. He then went on to tell me that something odd was going on with my heat exchanger, however, and he was not sure that it was functioning properly. He wanted a second opinion, so he called the manufacturer, and using an app, he shared live video with them as they chatted. The manufacturer told him the heat exchanger, which was still under warranty, was indeed defective. Then the manufacturer offered me a brand new system! All I had to do was pay for installation, which I gladly agreed to because it was fraction of the cost that had been quoted me by the original installer. I have SoCal Tankless to thank for all this. I can't say enough good things about them. From here on, nobody touches my tankless except SoCal Tankless. As for the original plumber, I sent them packing, and all my future plumbing needs other than the tankless will be handled Shaffer Plumbing, another five star operation.
Eric came to our home today to replace our tankless water heater. Very courteous and professional! Excellent job. He came all the way to Garden Grove to do our service. Can't recommend So Cal Tankless enough!