Had a super weird glitch happen to me at the register, my gift card was swiped a few times and the balance got lower without actually purchasing any items yet! Jamie stepped in and was very helpful and patient during the entire process (neither of us knew why or how this happened) she is very kind and understanding, she helped me call customer service at that exact moment the issue happened! She definitely made me feel like my issue was getting resolved and not brushed under the rug! 5 stars from me! Thank you Jamie!
March 2024
I went into today for a signature haircut and scalp treatment with Susan. She was amazing made me feel comfortable and really nice. This was my very first time at the Ulta salon and to top that off, my first time with a new stylist. I was very timid and didn't chat too much. But I came in with a plan for my hair and I showed Susan my reference photos. She went above and beyond and did an amazing job. Right before leaving I told her what my goal is for my hair and she booked the next appointment right then. For anyone who is worried about trying out the salon at Ulta, I recommend doing it, book that appointment! And highly recommend Susan
February 2024
First time getting my eyebrows laminated and Andrew did an amazing job! He explained each step he took and I was a little skeptical at first but you really have to trust the process! He did an amazing job, in love with my eyebrows and will definitely be back for his services ?
Had a super weird glitch happen to me at the register, my gift card was swiped a few times and the balance got lower without actually purchasing any items yet! Jamie stepped in and was very helpful and patient during the entire process (neither of us knew why or how this happened) she is very kind and understanding, she helped me call customer service at that exact moment the issue happened! She definitely made me feel like my issue was getting resolved and not brushed under the rug! 5 stars from me! Thank you Jamie!
I went into today for a signature haircut and scalp treatment with Susan. She was amazing made me feel comfortable and really nice. This was my very first time at the Ulta salon and to top that off, my first time with a new stylist. I was very timid and didn't chat too much. But I came in with a plan for my hair and I showed Susan my reference photos. She went above and beyond and did an amazing job. Right before leaving I told her what my goal is for my hair and she booked the next appointment right then. For anyone who is worried about trying out the salon at Ulta, I recommend doing it, book that appointment! And highly recommend Susan
First time getting my eyebrows laminated and Andrew did an amazing job! He explained each step he took and I was a little skeptical at first but you really have to trust the process! He did an amazing job, in love with my eyebrows and will definitely be back for his services ?