I've worked with Irving on 3 projects, ranging from large to small. They've all turned out well and been successful. In the most recent project in which we redid a small front and back yard, his work was especially imaginative and has earned compliments from my neighbors as he replaced my lawn and put in water wise plants that offer color throughout the year. Like it's cousin home remodeling work, his landscaping schedule can slip especially with the high demand there is for his work. But, He has backed himself up with a talented loyal team that I continued to see on each of my 3 projects over the years. These folks are first rate and my yard looks great!
May 2018
- Extremely slow response. Started the process is Dec 2017 and to this date, after more than 5 months all I have is a hard to read black and white 2D layout. - Poor communication. Responses are delayed, unclear and incomplete. Have to constantly call to follow up or clarify - Inability to follow directions. I have provided a ton of information on what we wanted design wise. None of this was followed on the 2D layout. I had sent Houzz designs 4 times which anyway was not followed. - Lack of expertise/support - As designers and full service contractors I expected TD to provide us with choices and have information about material. The initial design offered was a large pergola... read full review
July 2016
My neighbor hired this firm to design and install a screening plant to obscure the view of our new two story home. They recommended bamboo. Three years later, the bamboo has run underneath the neighbors fence into my yard because they decided to install the invasive variety. Now I have been digging up my yard for the last two months trying to prevent the roots from establishing and turning my yard into a bamboo grove. Why kind of person and landscape designer who should know how difficult this plant is to deal with would actually recommend this? I've spent well over 10 hours this year and lost about 15 plants already and am faced with installing a barrier on my side... read full review
I've worked with Irving on 3 projects, ranging from large to small. They've all turned out well and been successful. In the most recent project in which we redid a small front and back yard, his work was especially imaginative and has earned compliments from my neighbors as he replaced my lawn and put in water wise plants that offer color throughout the year. Like it's cousin home remodeling work, his landscaping schedule can slip especially with the high demand there is for his work. But, He has backed himself up with a talented loyal team that I continued to see on each of my 3 projects over the years. These folks are first rate and my yard looks great!
- Extremely slow response. Started the process is Dec 2017 and to this date, after more than 5 months all I have is a hard to read black and white 2D layout. - Poor communication. Responses are delayed, unclear and incomplete. Have to constantly call to follow up or clarify - Inability to follow directions. I have provided a ton of information on what we wanted design wise. None of this was followed on the 2D layout. I had sent Houzz designs 4 times which anyway was not followed. - Lack of expertise/support - As designers and full service contractors I expected TD to provide us with choices and have information about material. The initial design offered was a large pergola... read full review
My neighbor hired this firm to design and install a screening plant to obscure the view of our new two story home. They recommended bamboo. Three years later, the bamboo has run underneath the neighbors fence into my yard because they decided to install the invasive variety. Now I have been digging up my yard for the last two months trying to prevent the roots from establishing and turning my yard into a bamboo grove. Why kind of person and landscape designer who should know how difficult this plant is to deal with would actually recommend this? I've spent well over 10 hours this year and lost about 15 plants already and am faced with installing a barrier on my side... read full review