This review is purely for the customer service I have so far received. The gate and associated items have only recently shipped and will likely take a few days to get here.
I was/am so impressed with their customer service rep Jacob. I called multiple times to make changes to my order, to ask for an update on the order (they have a web page that you can visit that will populate with info over time but nothing beats talking to a person), to ask for advice on how I would best install once it arrives, refunds due to the modifications of the order, or just how the loading and off-loading will go once delivered. Jacob was on it, the guy is a true professional... read full review
July 2024
I bought this gate almost a year ago and installed it myself. I purchased without the wood and used cheap wood from lumber yard. I was on a budget. It turned out amazing and I am thrilled with their services. It’s an extremely well built gate. Thank you A+
January 2024
Standard Gates was recommended to me from a neighbor. They loved their gate and shared how great of a company was to work with. I checked them out online and saw that they had great reviews. I checked their website and was really happy with how easy it was to look at different products and gate options. I had a few questions and the team was very easy to work with each time I called to ask a question. When the gate arrived, it looked fantastic. It is great to have a beautiful gate around my property and peace of mind knowing that our family is more secure with an awesome gate wrapped around our property. Thank you for setting the STANDARD!
This review is purely for the customer service I have so far received. The gate and associated items have only recently shipped and will likely take a few days to get here.
I was/am so impressed with their customer service rep Jacob. I called multiple times to make changes to my order, to ask for an update on the order (they have a web page that you can visit that will populate with info over time but nothing beats talking to a person), to ask for advice on how I would best install once it arrives, refunds due to the modifications of the order, or just how the loading and off-loading will go once delivered. Jacob was on it, the guy is a true professional... read full review
I bought this gate almost a year ago and installed it myself. I purchased without the wood and used cheap wood from lumber yard. I was on a budget. It turned out amazing and I am thrilled with their services. It’s an extremely well built gate. Thank you A+
Standard Gates was recommended to me from a neighbor. They loved their gate and shared how great of a company was to work with. I checked them out online and saw that they had great reviews. I checked their website and was really happy with how easy it was to look at different products and gate options. I had a few questions and the team was very easy to work with each time I called to ask a question. When the gate arrived, it looked fantastic. It is great to have a beautiful gate around my property and peace of mind knowing that our family is more secure with an awesome gate wrapped around our property. Thank you for setting the STANDARD!