The personnel that come to my home are great. They are polite and thorough. I am completely satisfied with service. They are good at communicating with you, letting you know about when they will arrive to service your home. But sometimes they communicate too much, getting to the point where they are annoying. The thing that irritates me is their billing process. They give 5 or 6 ways to pay them. They don't bill like most companies, billing at the end of the month, payment by the tenth and late after 30 days. They bill two or three times a month depending on your scheduled program and expect payment at completion of the work and late somewhere between 10 and 30 days.... read full review
September 2024
Just had Smiths in to help with a mouse issue, and they were so great. Friendly, knowledgeable and identified the entry point where the mouse is coming in and fixed it right away. Highly recommended them!
August 2024
We have used Smith’s for rodent control for several years. They are dependable and results driven. We had moles infest our yard. Jared was the Smith representative who serviced us. Jared was professional and friendly. He always gave us advanced notice as to when he would be treating our yard and was always on time. He kept us fully informed of what he was going to do and what the results were of the previous week’s activities. Importantly, no more moles! We can’t say enough good things about Smith’s! And thank you Jared!
The personnel that come to my home are great. They are polite and thorough. I am completely satisfied with service. They are good at communicating with you, letting you know about when they will arrive to service your home. But sometimes they communicate too much, getting to the point where they are annoying. The thing that irritates me is their billing process. They give 5 or 6 ways to pay them. They don't bill like most companies, billing at the end of the month, payment by the tenth and late after 30 days. They bill two or three times a month depending on your scheduled program and expect payment at completion of the work and late somewhere between 10 and 30 days.... read full review
Just had Smiths in to help with a mouse issue, and they were so great. Friendly, knowledgeable and identified the entry point where the mouse is coming in and fixed it right away. Highly recommended them!
We have used Smith’s for rodent control for several years. They are dependable and results driven. We had moles infest our yard. Jared was the Smith representative who serviced us. Jared was professional and friendly. He always gave us advanced notice as to when he would be treating our yard and was always on time. He kept us fully informed of what he was going to do and what the results were of the previous week’s activities. Importantly, no more moles! We can’t say enough good things about Smith’s! And thank you Jared!