San Jose/Los Gatos Obstetrics and Gynecology

I'm not surprised that this office has 1.8 stars. I've been trying for a week to get a referral for my daughter (who has missed school because she's been so sick), but unfortunately they are incapable of doing such a simple task. I've added up the time I've spent calling and waiting on hold to try to get them to help me and it's been over 8 hours. When I express my frustration the two women at the front desk (Alisha and Megan) both speak to me in a rude tone, having absolutely no sympathy for my daughter's condition. I highly recommend going somewhere else. This has been the absolute worse experience with a healthcare provider ever.

I went to Los Gatos for Thanksgiving to see my family. And there have been some plumbing concerns with the house. I then made a call to a plumbing provider. And even though it was a holiday, they still helped us at a decent rate! A challenging scenario becomes a beautiful experience!

Great doctor, terrible terrible front desk staff and phone operators, have no idea/intentions on what I am trying to achieve(booking appointments, lab test request) and instead will just keep accusing me of not booking last time(which was their fault, they asked me to rebook) or ignore my medical questions and tell me to go to my primary doctor. Very terrible and arrogant phone and front desk service, basically cannot get anything done with phone receiption