If I could give this place negative stars I absolutely would. They offer sewing and alteration services so I brought in a duvet cover that had a tear in it. What I got back was a destroyed duvet cover. It was a total hack job. The person running the shop could not communicate with me when I tried to explain that it had been ruined, and needed to be fixed. I had to just leave because I wasn't getting anywhere. Steer clear of Bay Cleaners.
December 2019
I had a very complex wedding dress to alter with a ton of sequins. To let the dress out to fit me, he had to remove hundreds of sequins and resew them. My dress is now perfect!
February 2018
We have been coming here for the past 2 yrs. This review is obviously long overdue. We brought our suits and night gown for dry clean, at least twice a month. We cannot complain with the results. The lady is always happy and willing to help. We even brought our pants/skirts for hemming. Good pricing, fast, reliable. One time, my boyfriend needed his pants hem on the same day, he was leaving on a business trip the next morning. We called around 3 pm on Saturday and The lady finished hemming by 5 pm. Eventho we live in downtown San Jose, we cannot find a reason to find other dry cleaner/ alteration service. This is our to go place!
If I could give this place negative stars I absolutely would. They offer sewing and alteration services so I brought in a duvet cover that had a tear in it. What I got back was a destroyed duvet cover. It was a total hack job. The person running the shop could not communicate with me when I tried to explain that it had been ruined, and needed to be fixed. I had to just leave because I wasn't getting anywhere. Steer clear of Bay Cleaners.
I had a very complex wedding dress to alter with a ton of sequins. To let the dress out to fit me, he had to remove hundreds of sequins and resew them. My dress is now perfect!
We have been coming here for the past 2 yrs. This review is obviously long overdue. We brought our suits and night gown for dry clean, at least twice a month. We cannot complain with the results. The lady is always happy and willing to help. We even brought our pants/skirts for hemming. Good pricing, fast, reliable. One time, my boyfriend needed his pants hem on the same day, he was leaving on a business trip the next morning. We called around 3 pm on Saturday and The lady finished hemming by 5 pm. Eventho we live in downtown San Jose, we cannot find a reason to find other dry cleaner/ alteration service. This is our to go place!