Self-Help for the Elderly

Jul 2022

Jessica from public relations dept reached out to me. She was very thoughtful and explained why we fell through the cracks as we were not informed that Jackie Chan was doing takeout at the height of the pandemic. She apologized and said their customer base is monolingual Chinese and they were able to access the information about the services as they read the Chinese newspaper and we don't. She explained the door ring camera policy is donated by the company Ring, and you need WiFi to access it which we don't have. She said she can connect me with AT & T at a discount rate for seniors. Jessica is very compassionate towards the seniors. Even though one employee left us with...read full review

Mar 2022

I was assigned a wonderful gentleman after I broke an arm and a leg. I was also suffering from severe depression. Mr. Louie (Henry) was a terrific help with helping me pay bills and giving me support. Could not have done it without his help.