Pediatric Radiology: California Pacific Medical Center: Pacific Campus

Jan 2024

The staff were really good at explaining what to do and where to go. The technician was extremely reassuring and friendly. I could not have asked for a better first mammogram experience.

Dec 2023

I really have no complaints, other than the incredibly steep street to get here. Not relevant, but the art on the walls is pretty sad. First thing, you enter a lovely large seating area that nobody is ever sitting in. The sign outside the entrance says to check in at the desk. I've been here several times & either there's nobody on the desk, or you are completely ignored. On to the elevators, they could use some signage here. I just keep walking down the hall to an area with a bunch of doors, & a couple have buttons arrow up or down. Gotta be the elevators. Off the elevators the signs are pretty easy to read- left to somewhere else- right to a walk halfway to the other side. My destination was the 2nd floor mamo center. In the door there is a checking desk straight ahead, you stand there, then a woman calls you to a smaller desk behind you to check you in see if you're in the right place. She tells you to have your insurance card & ID ready. Then back to the 3-4 person check-in desk where friendly women will not ask you for ID or insurance card. You will be given a tablet to answer questions to see if anything has changed since your last visit. Then you sit in the clean waiting room for a technician to explain how to work the lockers for your clothes, & give you a nice spa robe. The locker instructions are on each locker & it still took me 4 tries. That says more about me than the lockers. Then you wait some more on your robe until a technician calls you into the X-ray room. Yes, the same horrible cold machine that squishes your breast to pancakes. Practice holding your breath, it takes a moment. Gotta say, for a woman who does the same thing all day, she was friendly & pleasant. I'm sure she's heard the same jokes over & over. My usual rant is that this machine was clearly invented by men. At least the whole experience is pretty fast. Then you wait some more while some mystery doctor interprets the X-rays. I suggest you bring a book or your phone as there's nothing else to look at while waiting. Leaving the hospital I recommend you turn left instead of right to check out the small sculpture area. Took me several visits before I noticed it.

Mar 2020

We had to bring our family member here for a dental procedure. Any time someone has to have general anesthesia it's a serious thing. Having said those two things, everything went really well and all the staff we had dealings with were very supportive, kind, patient and understanding. The premises were clean and not dated or worn that I could tell. I was rather stressed and paying more attention to my family member, but believe me, if things were dirty or tattered, I would have noticed. Our situation is different than most folks, our family member is of the Special Needs classification. But I believe that anyone would have been treated with as much dignity and respect. Parking was in a garage and we received a voucher that reduced the cost by half. Easy in, easy out. Yea!