Ive been racially profiled at this place, first time in 16 years since I’ve been in this country( I’m a POC) I arrived and waited as many people were ahead of me to check in. When my turn finally arrived, This receptionist asked for my name and I gave my full name and the short version of my nickname. She then looks at me and says : “that’s suspicious” and then asks “what’s your real name ?”. Then she says it’s 5:06 pm I can’t get in the class. I’ll never return to this place it’s trash and as the other review below said they have mean girl vibe. This happened today Tuesday at the 5 pm class.
April 2024
Workout is good for cardio in a heated room.. Staff and instructors are so rude for no reason. (Sam is the only instructor who has been nothing but nice). The front desk girls have mean girl energy and no one is accommodating or nice at all. They have a 10 hour cancellation policy which is crazy to me.. I was rear-ended on my way home from work (about an hour before class) and emailed them letting them know and asked if I could be moved to the next day class instead. They said no, charged me for the class PLUS they charged me extra for a "late cancellation" fee.. So if you sign up, make sure no major life event happens in those 10 hours because they will not... read full review
April 2023
I want to love this place because the instructors I've taken classes with are awesome and I love the structure of the flows themselves, but I have a huge issue with how they set up the rooms. They try and fit way too many people in the large studio. Today in my hot hit flow class I had the pleasure of being 3 inches away from my neighbor who sweat on me all of class. Not only are you way too close for comfort, but there's truly not enough space to even do the moves properly. I get that Karma wants to make that money, but if they were to remove just one mat spot from each row it would be 1000x more pleasant.
Ive been racially profiled at this place, first time in 16 years since I’ve been in this country( I’m a POC) I arrived and waited as many people were ahead of me to check in. When my turn finally arrived, This receptionist asked for my name and I gave my full name and the short version of my nickname. She then looks at me and says : “that’s suspicious” and then asks “what’s your real name ?”. Then she says it’s 5:06 pm I can’t get in the class. I’ll never return to this place it’s trash and as the other review below said they have mean girl vibe. This happened today Tuesday at the 5 pm class.
Workout is good for cardio in a heated room.. Staff and instructors are so rude for no reason. (Sam is the only instructor who has been nothing but nice). The front desk girls have mean girl energy and no one is accommodating or nice at all. They have a 10 hour cancellation policy which is crazy to me.. I was rear-ended on my way home from work (about an hour before class) and emailed them letting them know and asked if I could be moved to the next day class instead. They said no, charged me for the class PLUS they charged me extra for a "late cancellation" fee.. So if you sign up, make sure no major life event happens in those 10 hours because they will not... read full review
I want to love this place because the instructors I've taken classes with are awesome and I love the structure of the flows themselves, but I have a huge issue with how they set up the rooms. They try and fit way too many people in the large studio. Today in my hot hit flow class I had the pleasure of being 3 inches away from my neighbor who sweat on me all of class. Not only are you way too close for comfort, but there's truly not enough space to even do the moves properly. I get that Karma wants to make that money, but if they were to remove just one mat spot from each row it would be 1000x more pleasant.