Kaiser Permanente San Francisco Medical Center Cardiology

Kaiser Permanente San Francisco Medical Center Cardiology is known for its high level of patient care, with many reviews highlighting the excellent service from doctors, nurses, and staff. Patients appreciate the dedicated support from patient advocates and volunteers, as well as the nutrition staff for their healthy and delicious meals. The medical team is frequently praised for their genuine care and attentiveness, especially during surgical procedures and labor and delivery experiences. However, some reviewers point out accessibility issues in the parking structure. The ongoing construction has left only one working elevator for patients needing mobility aids, which can result in long wait times. The entry and exit points of the parking structure can be tricky for pedestrians and vehicles, raising safety concerns. It is advisable for individuals with mobility challenges to be dropped off at the main entrance before parking. Additionally, the signage for the golf cart waiting area is currently only in English, indicating a need for more inclusive communication. Overall, while the care at Kaiser Permanente is commendable, potential patients should be prepared for accessibility challenges. Recent experiences in the emergency department have been mixed. Some patients found the wait times to be impressively quick, appreciating the staff's assistance and care. However, others have expressed frustration with the functionality of the doctor app, citing difficulties in messaging physicians and issues with prescription refills. Despite these challenges, there are moments where staff, like Sandra, have received praise for their skilled care, ensuring that patients feel well taken care of during their visits.