I called for a price quote, and they told me it would be about $400. Once the technician was there, he kept wandering around, muttering how there were "so many stains." The carpet might be old, but I didn't see it. The technician then quoted $1500. The highest quality carpet clean from another company had been $1100. I felt lied to and that this was some kind of bait and switch trap. So I sent the technician on his way. I called the company, and they said they would try to "make it up to me." I never heard back. But don't trust my word. Read the other Yelp reviews.
June 2024
I recently used All Green Carpet Cleaning, and my experience was quite disappointing due to several instances of poor customer service. 1. I initially scheduled a cleaning for Tuesday afternoon, specifically because my senior citizen clients prefer not to have visitors in the morning. Late Monday afternoon, they called to reschedule for Tuesday morning. I explained this wouldn't work and rescheduled for Thursday afternoon. 2. On Thursday morning, before 9 am, the technician called and insisted he had to come right away due to another appointment in San Francisco. I reiterated why the appointment was scheduled for the afternoon but had to call my clients to see if... read full review
May 2024
UPDATE: I have a call with ABC 7 On Your Side tomorrow so if you've also been scammed/taken advantage of by this company and live in the Bay Area reach out to them too with your story and let's get these crooks got! The company refuses to refund me even after I told them I intended to sue them in small claims court if we could not reach a resolution so I reached out to all the local media affiliates and a bunch of government consumer advocacy agencies. I believe this company is a fraud with no intention of providing services as advertised. Original post: Posting the same review as I did for "All Green Carpet Clean" as I believe it is the same company:... read full review
I called for a price quote, and they told me it would be about $400. Once the technician was there, he kept wandering around, muttering how there were "so many stains." The carpet might be old, but I didn't see it. The technician then quoted $1500. The highest quality carpet clean from another company had been $1100. I felt lied to and that this was some kind of bait and switch trap. So I sent the technician on his way. I called the company, and they said they would try to "make it up to me." I never heard back. But don't trust my word. Read the other Yelp reviews.
I recently used All Green Carpet Cleaning, and my experience was quite disappointing due to several instances of poor customer service. 1. I initially scheduled a cleaning for Tuesday afternoon, specifically because my senior citizen clients prefer not to have visitors in the morning. Late Monday afternoon, they called to reschedule for Tuesday morning. I explained this wouldn't work and rescheduled for Thursday afternoon. 2. On Thursday morning, before 9 am, the technician called and insisted he had to come right away due to another appointment in San Francisco. I reiterated why the appointment was scheduled for the afternoon but had to call my clients to see if... read full review
UPDATE: I have a call with ABC 7 On Your Side tomorrow so if you've also been scammed/taken advantage of by this company and live in the Bay Area reach out to them too with your story and let's get these crooks got! The company refuses to refund me even after I told them I intended to sue them in small claims court if we could not reach a resolution so I reached out to all the local media affiliates and a bunch of government consumer advocacy agencies. I believe this company is a fraud with no intention of providing services as advertised. Original post: Posting the same review as I did for "All Green Carpet Clean" as I believe it is the same company:... read full review