Gateway Roofing & Waterproofing

May 2024

I have worked with Gateway on many projects in San Francisco. They use the highest quality materials, do excellent work, and are great to work with. I couldn't recommend them more.

Nov 2023

We are so pleased we chose Gateway Roofing and Waterproofing to replace our roof! From start to finish the project proved seamless,- beginning with a comprehensive inspection and a fair bid.The hard-working team did a thorough and beautiful job on a complicated, large, multi-pitched Victorian Queen Anne roof. Throughout the month it took to complete the job, they were always courteous, professional and never left the day without cleaning up around our property and our adjacent neighbor’s property. They truly went out of their way to ensure perfection and for that we are grateful. Thank you Gateway!

Jun 2022

Communication: I have had excellent communication by e-mail and by phone with both of the sales / coordinators I spoke to. They are polite, honest, and responsive. On sight, the estimator and workers have also communicated extremely well. I like all these folks!Scheduling: They sent out their estimator (Gilberto) quickly both times I called. And when I needed to schedule urgent work, they came quickly.Work quality: After we purchased our house I had them come out. Gilberto told me the roof was fine, but I should ask the sellers for their roofer in case there was an issue within its warranty. I paid them nothing for this fantastic advice. I called again to have them seal a roof penetration (for a gas fireplace flue). Gilberto came out and said they could do that, and also inspected the awning I had a GC build over our balcony. It was clearly poorly done by that GC, and I asked him if Gateway could improve it.They did an outstanding job on everything. I was amazed that a 5 person team came at 8:30 on a Saturday. Did everything in a couple hours, and the result was absolutely perfect. Professionalism: The workers themselves were extremely professional. They made no mess, cleaned up after themselves, and treated me respectfully. They worked efficiently as a team, and helped each other succeed, stepping in with the right tool when needed. No goofing around. I was actually on the roof the whole time because I was working on a related project.In response to other comments on here: You *can* test roofing and water penetration issues in a drought! Use a hose. Borrow a neighbors hose, and connect 2 together if you need to. Spray water all over your area of concern for at least 10-15 minutes. If you paid for something to keep water out of your house, test it. Test it ahead of time too so you can give actionable feedback about what worked and what didn't.