I want to preface this by saying I'm not getting anything out of writing this review. I've just had such a great experience with Cournale & Co and wanted to share my experience. I've been living at one of their properties for about a year now and they are a fantastic rental management company. They're very responsive to any issues we ever have. The moment a work order goes in, we hear back from them in a very timely manner. I've lived in some pretty terribly managed buildings before so I'm incredibly appreciative of how attentive C&C is with us.
October 2021
I've had a good experience with them. When I needed repairs, like when the dishwasher went kaput, they promptly got it replaced with a new one. They were also helpful when processing the Emergency Rent Relief during COVID.
October 2021
So...the apartment needed service a few times since the last review...I have to thank Cournale for taking care of the situations quickly!!I had an issue in the bathroom where I thought it was mold on the walls. Submitted the request online...they were able to get someone over to assess and repair within the week. Fortunately, it was not mold!!The paint on the ceiling was starting to peel. Unfortunately, it has the popcorn material. I was told that the popcorn material contains asbestos and should only be handled by a qualified professional. The contractor called to schedule a time to come and repair the ceiling. On the day of, he came with his crew and informed me on... read full review
I want to preface this by saying I'm not getting anything out of writing this review. I've just had such a great experience with Cournale & Co and wanted to share my experience. I've been living at one of their properties for about a year now and they are a fantastic rental management company. They're very responsive to any issues we ever have. The moment a work order goes in, we hear back from them in a very timely manner. I've lived in some pretty terribly managed buildings before so I'm incredibly appreciative of how attentive C&C is with us.
I've had a good experience with them. When I needed repairs, like when the dishwasher went kaput, they promptly got it replaced with a new one. They were also helpful when processing the Emergency Rent Relief during COVID.
So...the apartment needed service a few times since the last review...I have to thank Cournale for taking care of the situations quickly!!I had an issue in the bathroom where I thought it was mold on the walls. Submitted the request online...they were able to get someone over to assess and repair within the week. Fortunately, it was not mold!!The paint on the ceiling was starting to peel. Unfortunately, it has the popcorn material. I was told that the popcorn material contains asbestos and should only be handled by a qualified professional. The contractor called to schedule a time to come and repair the ceiling. On the day of, he came with his crew and informed me on... read full review