Reviews for Alcheme Salon
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Hours
Monday: 10AM - 7PM
Tuesday: 10AM - 7PM
Wednesday: 10AM - 7PM
Thursday: 10AM - 7PM
Friday: 10AM - 7PM
Saturday: 10AM - 7PM
Sunday: 10AM - 7PM
Tips
specialties: extensions, perms, straight perms, curly hair, coloring by appointment only accepts credit cards moderate noise garage parking free wi-fi gender-neutral restrooms open to all guido stylists haircuts well blowouts
Ratings
Google: 4.3/5
Facebook: 4.2/5
Tripadvisor: 5/5
Foursquare: 8.6/10
Nextdoor: 4 ❤️
Alcheme Salon
310 Sutter St 4th floor, San Francisco
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THE WORST CUSTOMER SERVICE I'VE EVER ENCOUNTERED.I went in to buy some new products. Upon entering, I was not greeted but didn't mind as I wanted to browse. After finding what I wanted, I approached the counter and waited. I looked around and noticed that the stylists were busy working with clients, so I continued waiting. Eventually, another employee (Asian male) came in and started to do some cleaning. When he approached the counter, I started to ask for some help, but was interrupted. He told me to give him a minute which was fine as I could see him wrapping up. I waited another 30 minutes, turned around, and saw him huddled in the back playing on his laptop. I continued...read full review
Krista started doing my hair a few months ago. My hair has never felt better!! I have dark brown hair, but I love blonde hair. Krista has made me blonde and my hair is healthy and looks great. She's professional, experienced and amazing at her job! I can't say enough good things about her!
Very disappointed in HANNAH's balayage highlight, my hair is 2 SHADES darker. Found the "colorist" on Instagram. Showed her photos of her own pictures as reference.... Texted her the next day that I was feeling uncomfortable with the results. I was basically told to wash my hair until it lightened. Never had to wash my hair before it looked good before. Texted her back that I still was unsatisfied with the result. She told me again to tone it and that a negative review wouldn't hurt her business. I've attached photos of my hair before and after. I've always used purple toner to take out brassiness in my hair (which she texted me to do) however the photo I took in the salon clearly shows she put yellow toner on my roots. Her communication to resolve this issues was beyond unprofessional. I'm crying on my birthday about being a brunette when I requested highlights and paid over 300 dollars for her time. I reached out 3 times before leaving a review. Not once did she offer any help other than to tell me to wash my hair. Sad just sad.