Richard came to work on two of our toilets. One needed a new pump, and the other one needed a new handle. After he left neither one worked, and I have been unable to get a receipt out of him after trying for 2 weeks.The toilet where he replaced the handle was running water constantly and driving up our water bill. The one where he replaced the pump, there was almost no water flow when I flushed it. He also left a mess for us to clean up.After his second visit, the upstairs toilet was still running water continuously, though the downstairs one was working. I went to look at it myself, and found that the chain connecting the lever and the flap was so long that it was getting... read full review
July 2022
Do not use this company. DO. NOT. USE I'm not one to put a small business on blast, but these guys should be avoided at all costs. Over the course of 6 weeks, they sent 5 (!!) different plumbers to my house to repair an air gap, each of whom was multiple hours late and had a different diagnosis. One guy apparently lied about even being a plumber, as he hooked up the wrong hose which resulted in water flowing through the wrong hole. Richard was unresponsive and chaotic, and said he would give me a refund, only to stop responding when i asked for it. I've never dealt with a group that was so incompetent and unprofessional.
April 2022
Richard came to work on two of our toilets. One needed a new pump, and the other one needed a new handle. After he left neither one worked, after his second visit only one worked, and I have been unable to get a receipt out of him after trying for 2 weeks. The toilet where he replaced the handle was running water constantly and driving up our water bill. The one where he replaced the pump, there was almost no water flow when I flushed it. He also left a mess for us to clean up. After his second visit, the upstairs toilet was still running water continuously, though the downstairs one was working. I went to look at it myself, and found that the chain connecting the lever... read full review
Richard came to work on two of our toilets. One needed a new pump, and the other one needed a new handle. After he left neither one worked, and I have been unable to get a receipt out of him after trying for 2 weeks.The toilet where he replaced the handle was running water constantly and driving up our water bill. The one where he replaced the pump, there was almost no water flow when I flushed it. He also left a mess for us to clean up.After his second visit, the upstairs toilet was still running water continuously, though the downstairs one was working. I went to look at it myself, and found that the chain connecting the lever and the flap was so long that it was getting... read full review
Do not use this company. DO. NOT. USE I'm not one to put a small business on blast, but these guys should be avoided at all costs. Over the course of 6 weeks, they sent 5 (!!) different plumbers to my house to repair an air gap, each of whom was multiple hours late and had a different diagnosis. One guy apparently lied about even being a plumber, as he hooked up the wrong hose which resulted in water flowing through the wrong hole. Richard was unresponsive and chaotic, and said he would give me a refund, only to stop responding when i asked for it. I've never dealt with a group that was so incompetent and unprofessional.
Richard came to work on two of our toilets. One needed a new pump, and the other one needed a new handle. After he left neither one worked, after his second visit only one worked, and I have been unable to get a receipt out of him after trying for 2 weeks. The toilet where he replaced the handle was running water constantly and driving up our water bill. The one where he replaced the pump, there was almost no water flow when I flushed it. He also left a mess for us to clean up. After his second visit, the upstairs toilet was still running water continuously, though the downstairs one was working. I went to look at it myself, and found that the chain connecting the lever... read full review