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Reviews for Via Verde Medical Group

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  • October 2024

    I really liked this office but after the experience I had the last month... it makes me reconsider the office. The stuff/ receptionist in the front are VERY unorganized and have no communication skills! I had an appointment on Sep.19 called Sep. 25 to follow up with my medication/insurance. The receptionist said MICHELLE was the only one able to give me the information I needed. She said MICHELLE was busy at the time with a patient and would call me back in a few hours. No problem, but this went on for 4 weeks!! I called very few days trying to get ahold of MICHELLE but she was always busy or had a family emergency. I started to believe this "MICHELLE" (aka... read full review

  • May 2024

    I'm a new patient to Emanate Health and although the process of changing insurance and subsequently having to find a new physician was burdensome, I'm now grateful for the circumstances that led me to find this excellent medical group and their team of physicians and medical professionals. I've had 1 office visit and 2 Telehealth visits over the last couple of months and I've been increasingly more impressed with every visit. The ease of making an appointment and the attentiveness and thoroughness of the medical staff have been so refreshing. In a time with corporate takeovers of medical services it's nice to know practices like Emanate health... read full review

  • May 2024

    ******Terrible Staff*********************** ******Terrible Staff*********************** After waiting for a while to get appointment - finally was scheduled with an appointment, was very clear reason for visit to see specialist. Secretaries don't speak, expect you to know procedure to sign in as a new client. All three were with their heads down, trying to not make any contact since they're hoping to not add any more tasks. Front facing receptionist looking down, one on right squeezing in her texts and social media looking down, and other one busy looking at others. Overall zero greeting, no communication and to be in there 30 minutes waiting and finding out... read full review

  • Via Verde Medical Group

    1125 Via Verde, San Dimas

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