About UC San Diego Health – Rancho Bernardo
Reviews for UC San Diego Health – Rancho Bernardo
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UC San Diego Health - Rancho Bernardo offers integrated services designed around the patient's needs, including primary care, express care, women's health, occupational health, and behavioral health. Convenient services such as advanced imaging, x-ray services, lab, and pharmacy are also available. The primary care providers offer diverse expertise depending on a patient's age and overall health, with options available for internal, family medicine, and senior care. Patients who have visited UC San Diego Health - Rancho Bernardo have reported positive experiences, citing numerous aspects of their care. They often wait for 10 minutes or less to be called into the exam room and are immediately greeted by a warm and friendly nursing assistant who examines them, takes their vital signs, and asks questions. The nursing assistant takes time to make the patient feel comfortable before taking their blood pressure, which is often done after a few minutes of relaxation. The primary care provider (PCP) typically arrives shortly after the nursing assistant, spends a considerable amount of time with the patient, and takes a thorough approach to understanding their health concerns and needs. Other patients have praised the clinic for its efficient and convenient services, including express care, which allows for quick appointments and minimal wait times. The facility is described as clean, and staff members are seen as kind, professional, and helpful. However, one patient did experience a negative interaction with a staff member who drew their blood, which resulted in discomfort. The clinic's staff training could be improved to address such issues and ensure a positive experience for all patients.
I've seen Dr. Yuan for both primary care & sports medicine. Having a fair share of doctor's visit in my life, and working in medical technology, I have never met a more warm and welcoming staff or doctor. Dr. Yuan truly wants the best for his patients, getting to know them and providing care with their lifestyle in mind. He is thinking about the next step in their healthcare journey, minimizing the time it takes for them to receive the care they need. He and his staff are very communicative and I'm glad to have them in my corner
I'm 67 and have had medical issues throughout my adult life. This is by way of saying I've seen MANY doctors, some utterly wonderful and more than a few that were less than stellar or downright terrible. So it goes... My experience at UCSD Health in Rancho Bernardo ranks among the best care I've received. There are many specific and little pieces that make up the mosaic of care. Here are a few: 1. I have yet to wait more than 10 minutes to be called into the exam room. 2. Upon entering the exam room, I'm immediately met with a nursing assistant that examines me, takes my BP, temp, asks questions, is warm, friendly and human. 3. Regarding taking BP, the nurse always waits 5-10 minutes before activating the cuff to take reading, giving me time to relax, suggesting that I take some calming, unhurried breaths. In all the years I've seen doctors and had countless BPs, I've never had a nurse take such time and care. It's always been, sit down, slap on the cuff and take the reading. 4. After nurse has finished, my PCP (an actual medical doctor, not an NP) comes in almost immediately. 5. PCP also takes her time, asking lots of questions, listening intently to my responses, asking follow-up questions, digging into my extensive chart, outlining a well-explained and cogent plan for bettering my health. 6. On my first visit, both the nurse (always the same one, which is nice for a sense of continuity of care) and my PCP had prepped for my visit by reading through what I know are extensive health records. My PCP had clearly absorbed much of my medical history as evinced by her comments and questions. She spent a full hour with me, going over my health concerns and needs and laying out what we'd be working on in subsequent appointments. 7. PCP communicates via MyChart messages, letting me know about test results and points of concern. Upshot: I feel utterly cared for; I feel that my well-being matters and that my provider(s) care and are invested in my journey to improve my health. I really can't think of anything even remotely critical or negative to say. I've had only one other physician I can say the same the same about. I can't speak for the other providers at this clinic, only about my own experience. So far, everyone I've dealt with has been very helpful, kind and professional.
I went Express care after I called made the appt at 10Am . on time. Total time visited and picked up medicine in 10:20", Facility clean , no waiting line , PA had good experience .No waiting line I won't see other patients outside