About Scripps Clinic Rancho Bernardo
Scripps Clinic Rancho Bernardo is highly praised for its exceptional healthcare services and compassionate staff. Patients commend Dr. Andrew Sapthavee, MD, for his skill as a surgeon and his caring approach. He takes time to address patient concerns, making them feel valued and informed throughout their treatment. The urgent care department is also noted for its excellent service; staff members are friendly, attentive, and understanding, helping to ease patient anxiety. Many appreciate the efficiency of the clinic, with the option to use an online portal for check-ins, viewing test results, and managing appointments. However, some patients express concerns about the clinic's hours, noting that being open Monday to Friday from 8 AM to 5 PM makes it challenging for those who work. Additionally, while visitors can usually expect minimal wait times and benefit from the on-site lab, there have been complaints regarding noise levels in the cancer treatment room, where some nurses have been described as very loud and disruptive. Overall, Scripps Clinic Rancho Bernardo is recommended for its strong commitment to quality care and patient comfort, with many praising the excellent care provided over the years.
The staff here in the cancer treatment room are all excellent. Parking is the problem. The parking structure is dangerous: narrow lane for 2-way traffic (which is shared with pedestrians),no lighting so it's like parking in a cave and spots so narrow that many are unusable because cars are often parked on the line.
I’m in urgent care and I must say this is 5 star for customer service. From the front desk to the nurse and the Doctor who is very thorough. I feel that they care. Everyone has been Polite and respectful and professional. Thank you to all the people who have helped me today!
As a patient at Scripps Clinic in Rancho Bernardo (Carmel Mtn. Ranch), I love the doctors, the Urgent Care, the Scripps Portal, and Scripps Green Hospital. I find their care to be great, their technology top-of-the-line, and their people extremely helpful. I have had nothing but positive experiences and highly recommend Scripps Clinic.