I was looking for central and Steve came by to provide an estimate. He was professional and above all, honest. I greatly appreciated their commitment to working within my price range and he was very knowledgeable and walked me through the multiple quotes I received and remained professional and polite throughout. He spent as much time needed to answer any and all questions I had and would highly recommend.
September 2024
Our AC unit broke during the last heatwave. Steve got out here the next day and saved us. He was on time, professional, and was able to diagnose and fix our problem. He also helped us reseat the unit so it no longer is the loudest unit on the block. What a great experience. When we decide to upgrade our AC/Furnace, we will defintiely use Steve and Progressive. Thank you so much.
September 2024
Had several problems with our 2 AC units. One where the fan was not operating and the other that was not cooling effectively. Their technician "Lot" was excellent. He took his time to troubleshoot/testing and told us immediately along the way what he found and what the cause and potential options were for each. He gave us tips for proper operation and extending the life of the units. He had to go out to find a component that was defective and returned promptly. He was just so professional and so good at explaining each phase of his review and and repairs. We will definitely be seeing Lot next time we have issues with our unit or just need an evaluation.... read full review
I was looking for central and Steve came by to provide an estimate. He was professional and above all, honest. I greatly appreciated their commitment to working within my price range and he was very knowledgeable and walked me through the multiple quotes I received and remained professional and polite throughout. He spent as much time needed to answer any and all questions I had and would highly recommend.
Our AC unit broke during the last heatwave. Steve got out here the next day and saved us. He was on time, professional, and was able to diagnose and fix our problem. He also helped us reseat the unit so it no longer is the loudest unit on the block. What a great experience. When we decide to upgrade our AC/Furnace, we will defintiely use Steve and Progressive. Thank you so much.
Had several problems with our 2 AC units. One where the fan was not operating and the other that was not cooling effectively. Their technician "Lot" was excellent. He took his time to troubleshoot/testing and told us immediately along the way what he found and what the cause and potential options were for each. He gave us tips for proper operation and extending the life of the units. He had to go out to find a component that was defective and returned promptly. He was just so professional and so good at explaining each phase of his review and and repairs. We will definitely be seeing Lot next time we have issues with our unit or just need an evaluation.... read full review