Dr. Hickman was really great, very caring and asked thorough questions. Reception area is very nice and wait staff was very friendly and even offered me water during my wait. I was in and out for a wellness visit within 50 minutes.I did not purchase the full membership just the 'limited access' and it's fine. Only big difference is having to call to make an appointment but I called and got an appointment the same day.
September 2023
I signed up for One Medical because it seemed super convenient, but when I saw the reviews for this location I was pretty shocked and was nervous about going. I even canceled my initial appointment and started looking into how I could make going into one of the other offices work with my schedule.Eventually I just decided to roll the dice and go in and I was very pleasantly surprised. The office itself is very clean and modern (although I'd be surprised if it wasn't given that it's part of Westfield UTC) and the front desk staff were great. I had filled out everything on the app so I didn't need to do any paperwork which was super nice.After about... read full review
September 2023
I’m a pediatrician, so I speak from experience when I say that the phlebotomist Randy was FANTASTIC with a blood draw for my 11 year old today. My son didn’t even know the blood draw had happened until it was over. And Randy was exceptionally kind the entire time. I’m very impressed!
Dr. Hickman was really great, very caring and asked thorough questions. Reception area is very nice and wait staff was very friendly and even offered me water during my wait. I was in and out for a wellness visit within 50 minutes.I did not purchase the full membership just the 'limited access' and it's fine. Only big difference is having to call to make an appointment but I called and got an appointment the same day.
I signed up for One Medical because it seemed super convenient, but when I saw the reviews for this location I was pretty shocked and was nervous about going. I even canceled my initial appointment and started looking into how I could make going into one of the other offices work with my schedule.Eventually I just decided to roll the dice and go in and I was very pleasantly surprised. The office itself is very clean and modern (although I'd be surprised if it wasn't given that it's part of Westfield UTC) and the front desk staff were great. I had filled out everything on the app so I didn't need to do any paperwork which was super nice.After about... read full review
I’m a pediatrician, so I speak from experience when I say that the phlebotomist Randy was FANTASTIC with a blood draw for my 11 year old today. My son didn’t even know the blood draw had happened until it was over. And Randy was exceptionally kind the entire time. I’m very impressed!