Let me start off with saying that the reason for my visits were because of a worker's comp injury. Long story short, I sprained my ankle pretty bad. Growing up, I have had previous ankle injuries before, but this time around, I couldn't walk. The inflammation alone was so bad that a boot couldn't properly fit on my foot without there being pain. Thankfully, I was able to take time off and I was able to slowly progress into full duty work. The doctor treating me put in a referral for physicaly therapy shortly after my first visit because he said that takes time for the service to be approved. For me, it took about a month. My first appointment was scheduled for me, but I was called to confirm a week in advance, and I was even offered an early appointment, if I wanted. I obviously took it, and when I went to the office, I was greeted with a smile and a good morning. My physical therapist was Dr. Brent Petre. He was very pleasant. He knew how to make conversation, and he was very clear, and obviously super knowledgeable, about what he noticed and any questions I had regarding the injury and how that impacted other parts of my body. On a expertise level, I appreciated the muscle connections that were made and the manner in which they were explained. On a customer service level, I appreciated that Dr. Brent would ask about my day, and that he would remember things that I told him during our small talk. Being a local, he had suggestions and opinions regarding topics we discussed, and it was cool to hear him talk about his own experiences of things he and his family enjoy. That being said, some sessions, I was tired and I didn't want to talk because it was early, and that silence was respected. It was never awkward, and I never felt uncomfortable, which is a big deal. During my first session, I did some basic movements so that we could get a baseline of where I was. After the assessment was completed, Dr. Brent explained to me what he saw using simple words. I'm not sure if that was intentional, but as someone who works in social work and has to engage with multiple populations and ages, I really appreciated that consideration of patients. There is an ease that comes with simplicity, and not everyone knows the formal language or has an extensive knowledge of the body. I somewhat understand the terminology because I have some background in sports and injuries, but that's not everyone's experience. When someone is hurt and is new to seeing a medical professional whose specialty is the body, it's nice when there's a clear explination of what's going on. It's nice when the words that are used to make sense of the injury aren't complicated. I never felt like I was being looked down upon or that I was being judged for getting hurt, and I felt like I was listened to when I pointed out where and how I felt pain. Each session I had was an hour long. The start of each session was a massage. After that, different exercises were explained and modeled to me. Corrections during the exercises were made as needed, and the weight being lifted was adjusted when it was appropriate. I was shown different exercises that I could do at home, and was given a band to take home to use between sessions. At the end, I was able to get my foot iced for 10-15 minutes. Scheduling out all my approved appointments was super easy, and because of the large availability of this location, I had options regarding when I could go that aligned with my job. There's also parking outside the building that is accessible to the public. I do wish that I could have continued to get physical therapy because it is extemely helpful to have someone guide and explain to you what can be done to improve overall mobility and flexibility. I am sad that I never had the opportunity to do physical therapy before, but I am glad that my first experience was positive. If you have the opportunity to choose a location for physical therapy, I would recommend here. The team is very kind and they seem to care about the patients th
Mar 2024
I am lucky to know this place. Hard to find in network insurance but I finally find in network my company insurance. Office manager Rachael she is wonderful person and physical therapist very professional and experience great personality..thank you!! Another physical therapy her name is nicole She is also wonderful physical therapy and great personality always motivate myself and confidence. Thank you!! Also receptionist isabel and valerie they are also wonderful personality always update my schedule on time thank you!!! I highly recommend this place great teamwork.
Dec 2020
This was my first time coming to a PT and the experience was amazing. Katie was very knowledgeable and helped me with my shoulder pain that I have had for months. The combination of muscle therapy, stretches and strength training plans really helped me heal in a short period of time. Shout out to Hans and Sadie who did an amazing job with their guidance. I highly recommend this place. Thank you so much! P.S. They always have good music in the office.
Let me start off with saying that the reason for my visits were because of a worker's comp injury. Long story short, I sprained my ankle pretty bad. Growing up, I have had previous ankle injuries before, but this time around, I couldn't walk. The inflammation alone was so bad that a boot couldn't properly fit on my foot without there being pain. Thankfully, I was able to take time off and I was able to slowly progress into full duty work. The doctor treating me put in a referral for physicaly therapy shortly after my first visit because he said that takes time for the service to be approved. For me, it took about a month. My first appointment was scheduled for me, but I was called to confirm a week in advance, and I was even offered an early appointment, if I wanted. I obviously took it, and when I went to the office, I was greeted with a smile and a good morning. My physical therapist was Dr. Brent Petre. He was very pleasant. He knew how to make conversation, and he was very clear, and obviously super knowledgeable, about what he noticed and any questions I had regarding the injury and how that impacted other parts of my body. On a expertise level, I appreciated the muscle connections that were made and the manner in which they were explained. On a customer service level, I appreciated that Dr. Brent would ask about my day, and that he would remember things that I told him during our small talk. Being a local, he had suggestions and opinions regarding topics we discussed, and it was cool to hear him talk about his own experiences of things he and his family enjoy. That being said, some sessions, I was tired and I didn't want to talk because it was early, and that silence was respected. It was never awkward, and I never felt uncomfortable, which is a big deal. During my first session, I did some basic movements so that we could get a baseline of where I was. After the assessment was completed, Dr. Brent explained to me what he saw using simple words. I'm not sure if that was intentional, but as someone who works in social work and has to engage with multiple populations and ages, I really appreciated that consideration of patients. There is an ease that comes with simplicity, and not everyone knows the formal language or has an extensive knowledge of the body. I somewhat understand the terminology because I have some background in sports and injuries, but that's not everyone's experience. When someone is hurt and is new to seeing a medical professional whose specialty is the body, it's nice when there's a clear explination of what's going on. It's nice when the words that are used to make sense of the injury aren't complicated. I never felt like I was being looked down upon or that I was being judged for getting hurt, and I felt like I was listened to when I pointed out where and how I felt pain. Each session I had was an hour long. The start of each session was a massage. After that, different exercises were explained and modeled to me. Corrections during the exercises were made as needed, and the weight being lifted was adjusted when it was appropriate. I was shown different exercises that I could do at home, and was given a band to take home to use between sessions. At the end, I was able to get my foot iced for 10-15 minutes. Scheduling out all my approved appointments was super easy, and because of the large availability of this location, I had options regarding when I could go that aligned with my job. There's also parking outside the building that is accessible to the public. I do wish that I could have continued to get physical therapy because it is extemely helpful to have someone guide and explain to you what can be done to improve overall mobility and flexibility. I am sad that I never had the opportunity to do physical therapy before, but I am glad that my first experience was positive. If you have the opportunity to choose a location for physical therapy, I would recommend here. The team is very kind and they seem to care about the patients th
I am lucky to know this place. Hard to find in network insurance but I finally find in network my company insurance. Office manager Rachael she is wonderful person and physical therapist very professional and experience great personality..thank you!! Another physical therapy her name is nicole She is also wonderful physical therapy and great personality always motivate myself and confidence. Thank you!! Also receptionist isabel and valerie they are also wonderful personality always update my schedule on time thank you!!! I highly recommend this place great teamwork.
This was my first time coming to a PT and the experience was amazing. Katie was very knowledgeable and helped me with my shoulder pain that I have had for months. The combination of muscle therapy, stretches and strength training plans really helped me heal in a short period of time. Shout out to Hans and Sadie who did an amazing job with their guidance. I highly recommend this place. Thank you so much! P.S. They always have good music in the office.