BIG JOE APPLIANCE REPAIR SERVICE

May 2026

We recently needed a major repair to our Subzero freezer. Since we were pleased with a previous service of Big Joe Appliance Repair we called upon them again. Max promptly came out to diagnose the problem and in a few days when the part came in, he and James fixed our freezer. We found that the whole process went very smoothly and the communication was easy. They always answered their phone and texted us to keep us informed.
We recommend them and will call them again if we ever have the need.

Apr 2026

I have worked with Big Joe Appliance twice now and will continue going to them and recommending them to my friends. The guys we worked with (Max and Alex) were excellent. They were professional, kind, thorough, and seem to truly look out for their customers.

As a woman, I can’t always be confident that men are being honest with me about what is necessary for a repair. Both Max and Alex allowed me to look at what they were doing so I could learn a bit. Both took the moment to tell me what they were doing and when they were doing it. Most importantly, they shared the why. I tried not to interfere too much with their work, but they made me feel confident in their...read full review

Apr 2026

We contacted Big Joe’s for a warm refrigerator. After diagnosis by Max, it was determined the compressor went out. All our options were explained to us and we decided to do the repair vs buying a new refrigerator. James came and replaced the compressor. After a few weeks we noticed the refrigerator was not holding temperature. Max quickly came back out and it was determined that either the new compressor was flawed or there was a Freon leak. James came back out and did a thorough check of the refrigerator and it was determined there was a Freon leak in an inaccessible area of the refrigerator. James gave us multiple options for additional potential repair free of cost....read full review