Beasley Cleaners Torrey Highlands - PERMANENTLY CLOSED

Dec 2022

We live nearby and have used Beasley Cleaners many times over the past 5 years. They do a decent job on dry cleaning, and although it's a bit expensive, it's convenient so we have kept using them. I brought my son's pants in to be altered for a wedding in October - we asked them to take in the waist and shorten them about an inch, and we brought our son in to have them pinned. They charged $46 but we needed the pants for the wedding so we just paid it. Unfortunately, they totally botched the pants. They didn't take in the waist at all and shortened them a solid 3". I brought the pants back after the wedding (probably 3-4 weeks later, we are busy!), and they told me they would have the owner call me to work something out. They never called me, so we went back a few weeks later, and they told us it was too late to do anything about it. I would have been happy with even a partial refund or at the very least if they actually fixed the pants (although the wedding obviously already happened), but they offered nothing. Very frustrating especially since we have been good customers over the past 5 years.

Jun 2022

평소에 리뷰 같은거 안쓰는데 여자사장님 때문에 너무 불쾌해서 남깁니다.옷을 찾으러 갔는데 저를 보지도 않으시고 계속 옷 정리만 하고 계시기에 "죄송한데 병원 예약이 급해서 그러는데 옷 먼저 찾아주시면 안될까요" 라고 말했습니다.이 말 어디서 기분이 나쁘셨는지 모르겠지만, 일에 순서가 있으니 기다리세요라고 쏘아붙이시더니 계속 옷 정리만 하셨지요?옷의 먼지를 털고 널브러진 옷걸이 정리하고 옷에 테그를 붙이는 일이 그렇게 시급한 일인지 몰랐고요. 게다가 왜 그러시지? 일부러 저러니사? 라고 밖에 생각이 안들 정도로 그 일조차 세월아네월아 하셨죠. 세탁소 옷 찾으러간 사람한테 왜 그렇게까지 하셨는지 정말 묻고 싶을 정도로 여자 사장님 태도, , 말투, 눈빛 다 놀랬습니다. 이사간 후에도 남자사장님이 친절하셔서 일부러 여기만 이용했는데 이제는 안가지 싶어요. 세탁물 찾으러 갔다가 기분도 상하고 하루종일 내가 뭘 실수했나 왜 그러셨을까 생각하다 하루를 다 망쳤거든요. 뭔가 안좋을 일이 있었는지 모르겠지만, 손님은 화풀이 대상이 아니에요.

Dec 2021

I had two 5' Macy's cotton and polyester white round table clothes to be cleaned before the holidays. It is my fault for not asking the price before I dropped them off but I've been going here for years and I've never suffered this sticker shock. $35 each to laundry the tables clothes or $70 total! I would have given two stars but I do fault myself for not asking upfront. And the real shame is, at the beginning of the quarantine I posted on our neighborhood FB page to keep using this dry cleaner for household goods since they are a small family business and I wanted to help out. Now I feel bad thinking one of my neighbors might've followed my advice and just got hit with a massive bill.